Warehouse Technician

Peak Technologies; Clonmel; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Private Pension

Free Car Parking

EAP

Group Life Assurance

Staff Events

21 days holiday

Job summary

Peak Technologies in Ireland is seeking an Operations support professional to join the team. ASAP start, with a focus on device software staging, admin of day-to-day activities, device trouble shooting, device repair and warehousing responsibilities.

You will work within a team to ensure a customer-first approach and deliver high levels of service to customers and partners, with standard Monday–Friday hours and benefits including pension, parking, EAP, life assurance, staff events, and holidays.

Qualifications

• Ability to communicate information courteously and promptly.
• Possess a technical aptitude, manual dexterity, willingness to learn new software/hardware.
• Ability to organise and complete tasks to deadlines.
• Accuracy and attention to detail.

Responsibilities

• Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
• Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
• Meet quality and productivity standards.
• Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
• Highlight any device staging challenges to the operations administration team to ensure escalations are managed to resolution.
• Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
• Assist and support other operational staff and processes as and when necessary.
• Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
• Support with general warehousing responsibilities.

Skills

Communication

Technical aptitude

Task organisation

Attention to detail

Job description

Start: ASAP

Must have right to work in the Ireland.

Benefits: Private Pension, Free Car Parking, EAP, Group Life Assurance, Staff Events, 21 days holiday

Hours: Monday to Friday working week (standard hours)

JOB SUMMARY & SCOPE:

To be an integral part of the Operations team and provide a reliable, accurate and responsive service to the business in all aspects of Operations, device software staging, admin of day-to-day activities, device trouble shooting, device repair and associated warehousing responsibilities. To work as part of a team on the day-to-day completion of Operational tasks and activities and ensure a 'customer first' philosophy and ensure high levels of service to customers and partners (internal & external).

KEY ACCOUNTABILITIES:

• Stage a variety of customer owned devices with the required software and as set out in the staging instruction documentation.
• Maintain accurate information on outgoing devices utilising the Repair Tracking System (RTS).
• Meet quality and productivity standards.
• Perform quality checks on staged devices to ensure all steps have been completed successfully before dispatch to the customer.
• Highlight any device staging challenges to the operations administration team to ensure any required escalations are managed to resolution.
• Demonstrate a high level of attention to detail when staging devices to ensure the work is accurate and complete.
• Assist and support other operational staff and processes as and when necessary.
• Demonstrate a high level of attention to detail when checking incoming goods, scanning, and inputting data, ensuring all actions required are completed.
• Support with general warehousing responsibilities.

ABOUT YOU:

We're looking for someone who ideally has the following:

• Ability to communicate information courteously and promptly and to demonstrate a professional demeanour.
• Possess a technical aptitude, manual dexterity, willingness, and ability to learn new software and hardware configuration and techniques.
• Ability to organise and complete tasks to deadlines.
• Accuracy and attention to detail.