Waiter / Waitress

Ennismore; Dublin; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

30 days holiday

Pension and life insurance

Food on shift

Free night + meal on start

Training and development

Volunteer time off

Discounts across Ennismore

Team events

Job summary

The Hoxton, Dublin is opening its newest hotel, inviting guests to enjoy 129 rooms, a lobby bar, and vibrant dining and nightlife in a historic setting.

As part of our guest experience team, you’ll welcome guests, collaborate with F&B, and help create a memorable, fun environment. We value approachable, positive individuals who enjoy hospitality and teamwork.

Qualifications

• Passion for hospitality and guest experience.
• Ability to create a welcoming atmosphere.
• Strong interpersonal skills.
• Comfort with fast-paced environments.
• Eagerness to contribute to team culture.

Responsibilities

• Be the face of guests' experience from arrival to departure.
• Work with the F&B team to keep operations smooth.
• Create a fun, relaxed atmosphere for guests.
• Provide a welcoming, memorable guest experience.
• Anticipate needs and proactively solve requests.

Skills

Hospitality mindset

Guest service

Team player

Positive attitude

Flexible/adaptable

Willing to learn

Job description

The Hoxton has just opened its very first hotel in Ireland in the beautiful capital city of Dublin. This coastal city is steeped in history, packed with green parks and brought to life through music, art and the best social eating and drinking. The Hoxton, Dublin is home to 129 bedrooms of varying sizes, a lobby bar, historic bar, large ground floor restaurant and lobby restaurant, in addition to another first for us - a nightclub.

Job Description

What you'll do…

• Simply put - you're the face of our guests' experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they're having a great time.
• Work with the F&B team in keeping things running smoothly.
• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
• Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
• Anticipate needs and proactively provide solutions so that our guests' expectations are not only met but exceeded.

Qualifications

What we're looking for…

• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we'd have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• If you have previous experience, great! But it's not a must-have for us; it's how you contribute to the team that matters.
• Nothing is an issue for you, you know what our guests want even before they do.

Additional Information

What's in it for you...

• Become part of a team that's very passionate about creating great hospitality experiences.
• 30 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.