Vice President, Client Implementations

BNY; Dublin; Hybrid; EUR 150,000 - 230,000; Full time

Job summary

BNY is seeking a Vice President for Client Implementations to join our Client Activation Team in Dublin on a hybrid schedule (4 days in office). This senior role leads complex onboarding programs and coordinates cross-functional teams to ensure successful client transitions.

The ideal candidate has a Bachelor’s degree, several years of project management and client-facing experience, and a strong certification portfolio. BNY offers competitive compensation and a focus on growth and excellence.

Qualifications

• Bachelor’s degree or the equivalent.
• Several years of total work experience preferred.
• Project Management Certification is strongly preferred.
• Experience in client-facing and/or project management roles is strongly recommended.

Responsibilities

• Manage complex projects and programs for new business onboarding.
• Collaborate with internal partners and clients to facilitate asset conversion to BNY.
• Govern project artifacts, track plans, and escalate risks to meet onboarding timelines.
• Lead client conversion and change-improvement initiatives.

Skills

Project management

Client-facing

Education

Bachelor's degree

Job description

Vice President, Client Implementations

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

JOB DESCRIPTION

We’re seeking a future team member for the role of Vice President, Client Implementations to join our Client Activation Team. This role is a hybrid work schedule (4 days a week in office) that will be located at our Dublin office.

• Responsible for project/program management of complex projects and programs for new business.
• Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
• Deploys full program governance with standard artifacts to track project plan assignments.
• Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
• Lead Client Conversion and Change improvement initiatives.
• Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
• Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
• Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models

• Bachelor’s degree or the equivalent
• Several years of total work experience preferred
• Project Management Certification is strongly preferred
• Experience in client-facing and/or project management roles is strongly recommended

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.