Veterinary Receptionist — Client Care & Admin

IVC Evidensia; Galway; On-site; EUR 29,000 - 33,000; Full time

Benefits offered by this job

Annual leave and birthday leave

Maternity/paternity leave

Cycle to Work scheme

Employee Assistance Programme

Free flu vaccinations

Discounts on vet care for pets

Job summary

Ark Vets Knocknacarra, Galway is offering a full-time, permanent front-of-house reception role. The position includes welcoming clients with their pets, handling appointments, and processing payments in a busy veterinary practice. Training will be provided, with a supportive team and opportunities for development within Ark Vets Galway.

The role typically operates on weekdays with a predictable schedule and no out-of-hours requirements, ensuring work-life balance in a collaborative environment.

Qualifications

• Customer-facing experience preferred.
• Excellent communication and a welcoming manner.
• Experience handling payments and using IT systems is desirable.
• Strong organisational skills and ability to manage multiple tasks.
• Collaborative approach and willingness to support colleagues.
• Proactive attitude and eagerness to learn and develop.

Responsibilities

• Greet clients and their pets at reception.
• Manage appointments and answer calls and enquiries.
• Process payments and maintain a professional reception area.
• Build knowledge of services and products to assist clients.

Skills

Customer-facing role

Excellent communication

Cash handling

IT systems

Organisational skills

Team collaboration

Proactive attitude

Willingness to learn

Pet care knowledge (benefit)

Tools

IT systems

Job description

Ark Vets Knocknacarra, Galway is offering a full-time, permanent front-of-house reception role. The position includes welcoming clients with their pets, handling appointments, and processing payments in a busy veterinary practice. Training will be provided, with a supportive team and opportunities for development within Ark Vets Galway.

The role typically operates on weekdays with a predictable schedule and no out-of-hours requirements, ensuring work-life balance in a collaborative environment.