Urban Outfitters Assistant Store Manager - Cork, Ireland

Urban-Outfitters-7e13a49d; Cork; On-site; EUR 36,000 - 40,000; Full time

Benefits offered by this job

Life Leave (annual)

Employee Assistance program

Employee discounts up to 40%

Private Medical Insurance

Season ticket loan

Cycle to work

Structured development

Job summary

Urban Outfitters Cork is seeking an experienced Store Leader to oversee daily store operations and coach a large team toward achieving sales, service, and profitability targets. You will partner with the Store Manager to execute strategic plans and develop talent across departments in a fast-paced fashion retail environment.

We seek leaders who embody the Urban culture, drive loss prevention, and promote a positive store atmosphere while delivering outstanding customer experiences.

Qualifications

• Experience in a management role within fast-paced fashion retail.
• Proven ability to develop talent at department manager level.
• Strong leadership and communication skills to drive performance.
• Ability to improve sales, service, profitability and loss prevention metrics.
• Understanding of Urban Outfitters culture and local market appeal.

Responsibilities

• Oversee a large team and recruit, train and develop managers for future growth.
• Lead daily operations and ensure execution of company standards.
• Coach management to achieve high customer service and productivity.
• Conduct regular performance development and feedback with staff.
• Oversee stock loss prevention and merchandising standards.
• Drive store sales through analytical and creative management of merchandise.

Skills

People management

Leadership

Communication

Talent development

Problem solving

Store operations

Job description

Location

This position is located at 101 St. Patrick's Street, Cork, Cork, T12NY3F Ireland

Pay Range

This will be determined by specific criteria including skills, certifications and years of experience.

EUR €36,000.00 - EUR €40,000.00 /Yr.

Role Summary

The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.

What You'll Be Doing

People:

• Overseeing a large team
• Recruit, train and develop managers to increase the day to day productive of the business
• Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business
• Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce
• Uphold Company standards and act as a positive role model to others

Leadership & Communication:

• Ensure Department Managers conduct and execute productive daily and department meetings
• Model the way for the store team and inspires a shared vision
• Assist and participant with the roll-out of new training and operational initiatives
• Possess excellent communication skills in both written and verbal form

Managing the Environment:

• Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment
• Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
• Achieve Company-average mystery shop results by guiding the team to uphold the Company’s customer service standard

Operations:

• In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals
• Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
• Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices
• Participant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked
• Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
• Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents

Merchandising & Display:

• Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects
• Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions
• Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely

Commercial Awareness:

• Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales
• Exhibit a sound understanding of the store’s profitability and guide team members to utilise Company reports to react to trends and drive business
• Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
• Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
• Demonstrate entrepreneurial skills to achieve and exceed store targets

What You'll Need

• Experience in a management role working in a fast paced, high volume fashion retail environment
• Upholding excellent VIBE and a service-orientated culture
• Ability to positively impact statistical results in sales, payroll and stock loss
• Proven record of developing talented individuals at Department Manager level
• Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)
• An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market

The Perks

Work Life Balance:

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing:

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees

Employee Discounts:

• Up to 40% employee discount at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)

Travel:

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees

Continued Development:

• We offer structured support within the business alongside continued learning and development

#UrbanEU #LI-TS1

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.