Trial Vendor Senior Manager - Global Clinical Operations (GCO_

IE02 (FCRS = IE002) Novartis Ireland Ltd; Dublin; Hybrid; EUR 55.000 - 103.000; Vollzeit

Zusammenfassung

Novartis Ireland Ltd in Dublin, Ireland is seeking a Trial Vendor Manager as part of the Clinical Trial Team. The role leads vendor service delivery at the study level, coordinating with vendors across central labs, IRT, eCOA/ePRO, imaging and PR&R to deliver studies on time and within budget.

The position is hybrid with an expectation of 12 days onsite per month. A life sciences degree and 3+ years' clinical operations experience are required, with strong GxP knowledge and excellent

Qualifikationen

• Bachelor’s degree in Life Sciences or equivalent.
• Minimum of 3 years’ clinical operations experience with vendor oversight.
• Strong knowledge of GxP and ICH regulations.
• Excellent communication and negotiation skills.
• Experience with eCOA/IRT systems is a plus.

Aufgaben

• Act as single point of contact for vendor service delivery at the study level.
• Provide end‑to‑end operational oversight of vendor deliverables.
• Translate protocol requirements into vendor specs and SOWs.
• Oversee vendor financials including forecasting and invoices.
• Lead UAT for vendor systems and drive site activation from a vendor perspective.

Kenntnisse

Interpersonal skills

Negotiation

Problem-solving

Communication

Ausbildung

Bachelor’s degree in Life Sciences or equivalent

Tools

eCOA

IRT

Imaging

Jobbeschreibung

Salary Range: €55,370.00 - €102,830.00

Job Description Summary #LI-Hybrid

Location: Dublin, Ireland

We are unable offer relocation for this position. Please only apply if this location is accessible for you. This is a hybrid position with an expectation of 12 days a month onsite working from our Dublin, Ireland.

When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare.

Our Trial Vendor Senior Managers have direct impact on the success of our clinical trials and the management of our critical vendors.

Job Description

As a core member of the Clinical Trial Team (CTT), the Trial Vendor Manager (TVM) serves as the CTT vendor sub‑team lead, providing direct operational management and oversight of clinical trial vendors to deliver study outcomes in accordance with schedule, budget, quality, compliance, and performance standards. The TVM is accountable for vendor service delivery at the study level and collaborates closely with the Vendor Start‑up Manager (VSM) across major clinical vendor categories, including central labs, eCOA/ePRO, IRT, cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging.

During study start‑up, the TVM applies technical and operational expertise to translate protocol requirements into clear vendor specifications and Statements of Work (SOWs), helping to ensure timely study initiation.

You will proactively manage vendor‑related risks and potential issues and implement global vendor strategy.

Key Responsibilities

• Act as the single point of contact for vendor service delivery at the study level, partnering with vendors and cross‑functional teams within the Clinical Trial Team (CTT).
• Provide direct, end‑to‑end operational oversight of clinical trial vendor deliverables, ensuring alignment with study timelines, scope, quality, and compliance expectations across major vendor categories, including central labs, IRT, eCOA/ePRO, imaging, cardiac and respiratory diagnostics, and PR&R.
• Review vendor‑related protocol sections during protocol development and partner with the Vendor Start‑up Manager to translate protocol requirements into accurate vendor specifications and Statements of Work (SOWs).
• Oversee vendor financials, including forecasting, budget tracking, validation of work performed, service confirmations, invoice reconciliation, and purchase order management and close‑out.
• In collaboration with vendors, study start‑up leads and vendor start‑up managers, ensure that all key vendor deliverables and documentation are in place to support submission during study start‑up.
• Lead UAT activities for vendor systems (e.g., eCOA, IRT), and contribute to vendor system validation.
• Drive site activation from a vendor perspective, compile vendor related central documents, and address risks/issues during site activation and throughout the life‑cycle of a site.
• Manage vendor performance against agreed KPIs, proactively identify risks and issues, drive corrective actions and mitigation plans with vendors and study teams, and maintain complete, inspection‑ready oversight documentation.

Essential Requirements

• Bachelor’s degree in Life Sciences or equivalent; advanced degree preferred.
• Minimum of 3 years’ clinical operations experience, including direct operational management and oversight of clinical trial vendors across one or more major service categories such as central labs, IRT, eCOA/ePRO, or imaging.
• Strong knowledge of GxP and ICH regulations, clinical trial design, and supplier service specifications.
• Proficiency in vendor management, contracting, and site‑related collaborations, including UAT for eCOA and IRT systems.
• Results‑driven with proven ability to complete projects within timelines.
• Excellent interpersonal, negotiation, problem‑solving, and communication skills in a matrixed environment.
• Demonstrated networking abilities, team collaboration, and decision‑making capabilities.
• Strong scientific curiosity and good knowledge of working on Clinical Trials with an Oncology focus, would be highly beneficial.

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role: 55,370.00 - 102,830.00 EUR Annual The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs.

In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion / EEO paragraph

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve. You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Skills Desired

Budget Management, Clinical Trial Management, Clinical Trials, Clinical Trials Operations, Global Clinical Trials (Inactive), Negotiation, Pharmaceutical Industry, Process Improvements, Project Planning, Vendor Compliance, Vendor Contracts, Vendor Management, Vendor Oversight, Vendor Partnerships, Vendor Services, Waterfall Model

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

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