Travel Booking Associate

Cpl Group; Dublin; On-site; EUR 38,000 - 56,000; Full time

Job summary

Cpl Group is seeking an experienced Travel Booking Administrator to join their busy operations team. The role focuses on coordinating domestic and international corporate travel, ensuring bookings align with travel policies, and supporting employees with travel queries.

Applicants should have a background in corporate travel, strong reservations experience, and the ability to work under pressure while managing multiple priorities.

Qualifications

• Experience within a Travel Management Company (TMC) or corporate travel environment.
• Strong reservations and travel booking experience supporting a range of corporate clients.
• Experience dealing with senior stakeholders and executive-level travellers.
• Proven ability to work in a fast-paced environment while managing multiple priorities.

Responsibilities

• Coordinate and book domestic and international business travel arrangements.
• Ensure bookings are completed efficiently, cost-effective, and policy-compliant.
• Provide support and guidance to employees on travel-related queries.
• Manage traveller profiles and booking information across multiple systems.
• Liaise with airlines, hotels, and car rental providers.
• Assist with travel disruptions and urgent travel requests.
• Maintain high levels of service while supporting stakeholders across the organisation.

Skills

Travel bookings

Stakeholder management

Attention to detail

Independent worker

Tools

Concur

Roomex

Hotels.com

GDS systems

Job description

Our client is seeking an experienced Travel Booking Administrator to join their busy operations team. This role is ideal for a travel professional with a strong background in corporate travel and reservations who can deliver a high-quality service while ensuring compliance with travel and expense policies.

Key Responsibilities

• Coordinate and book domestic and international business travel arrangements.
• Ensure all travel bookings are completed efficiently, cost-effectively, and in line with company policies.
• Provide support and guidance to employees on travel-related queries.
• Manage traveller profiles and booking information across multiple systems.
• Liaise with travel providers, including airlines, hotels, and car rental companies.
• Assist with travel disruptions, itinerary changes, and urgent travel requests.
• Maintain high levels of customer service while supporting stakeholders across the organisation.

Experience Required

• Previous experience within a Travel Management Company (TMC) or corporate travel environment.
• Strong reservations and travel booking experience supporting a range of corporate clients.
• Experience dealing with senior stakeholders and executive-level travellers.
• Proven ability to work in a fast-paced environment while managing multiple priorities.

Technical Skills

• Experience using travel and expense management systems and online booking tools.
• Strong knowledge of platforms such as Concur, Roomex, Hotels.com, GDS systems, and similar travel technologies.
• Understanding of corporate travel agreements, contracted supplier rates, and travel policy compliance.

Skills & Competencies

• Excellent communication and stakeholder management skills.
• Strong attention to detail and organisational abilities.
• Ability to work independently and as part of a team.
• Good problem-solving skills with the ability to manage changing priorities.
• Professional, discreet, and customer-focused approach.
• Proactive, adaptable, and eager to learn.