Transport Administrator

Primeline Group; Ashbourne; Remote; EUR 26,000 - 36,000; Full time

Job summary

Primeline Group in Ashbourne, Co Meath, Ireland, is seeking a Transport Administrator to support the transport function with accurate administration, coordination, and issue resolution. You will work closely with transport, warehouse, and customer service teams to ensure timely communication and high data integrity in a fast-paced setting.

The role focuses on responding to queries, maintaining records, and supporting month-end processes while ensuring POD documentation and SLA adherence.

Qualifications

• Experience in transport administration, logistics, or a similar operational support role.
• Strong written and verbal communication skills.
• Proficient in Microsoft Excel and Office applications.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Respond to customer queries via phone and email in a professional manner.
• Manage and prioritise personal and shared inboxes.
• Coordinate with internal teams (transport, warehouse, customer service) to resolve issues.
• Maintain accurate system updates on delivery issues, shortages, and discrepancies.
• Manage booking-in processes and inform transport providers.

Skills

Transport administration

Logistics

Microsoft Excel

Office applications

Excellent communication

Organisational skills

Attention to detail

Problem-solving

Team player

Customer-focused

Tools

Microsoft Excel

Office suite

Job description

Location: On site / Ashbourne, Co. Meath, Ireland
job type: Permanent / Full-time
Sector and subsector: FMCG | Warehouse
Salary: Negotiable salary

Transport Administrator

Job Summary

The Transport Administrator plays a key role in supporting the efficient operation of the transport function through accurate administration, coordination, and issue resolution. The role ensures all transport-related activities, data, and customer interactions are managed in line with service level agreements (SLAs) and operational deadlines.

Working closely with transport, warehouse, and customer service teams, the successful candidate will ensure effective communication, accurate record keeping, and timely resolution of issues in a fast-paced environment.

Key Responsibilities

• Respond to customer queries via phone and email in a professional and timely manner
• Manage and prioritise personal and shared inboxes
• Liaise with internal teams (transport, warehouse, customer service) to resolve issues efficiently
• Maintain accurate system updates relating to delivery issues, shortages, and discrepancies
• Manage booking-in processes and ensure transport providers are informed
• Ensure all transport-related records are accurate and up to date
• Complete customer billing in line with agreed SLAs and discrepancy codes
• Support month-end and period-end processes
• Ensure Proof of Delivery (POD) documentation is returned within SLA timelines
• Work with transport providers to ensure POD compliance
• Arrange transport uplifts and ensure completion to customer satisfaction
• Identify discrepancies and follow through to resolution
• Resolve delivery and collection issues efficiently
• Proactively identify and elevate issues in a timely manner

Requirements

• Experience in transport administration, logistics, or a similar operational support role
• Strong administrative skills with proficiency in Microsoft Excel and Office applications
• Ability to work in a fast-paced, deadline-driven environment
• Excellent communication skills, both written and verbal
• Strong organisational and time management skills with the ability to prioritise workloads
• High level of accuracy and attention to detail
• Problem-solving mindset with a proactive approach
• Customer-focused with a professional and courteous manner
• Ability to take ownership of tasks and see them through to completion
• Positive attitude and strong team player
• Experience within logistics, transport, or FMCG environments

Core Competencies

• Organisation and attention to detail
• Communication and stakeholder engagement
• Problem-solving and initiative
• Adaptability in a fast-paced environment
• Teamwork and collaboration

Summary

This role is ideal for a highly organised individual who enjoys working in a fast-paced logistics environment. The Transport Administrator will play a critical role in ensuring smooth operations, accurate data management, and high levels of customer service across the transport function.

What is your eligibility to work in Ireland

Where are you based in Ireland - this role is based in Ashbourne, Co Meath, only applications with a commutable distance will be considered

Specify your experience in this or similar role

What is your salary expectation for this role

Have you ever been convicted of a criminal offence

If you replied yes to the above please give details

I understand by submitting this application that the details are correct to the best of my knowledge and any omissions or any misrepresentation in this application, in the result of obtaining employment may lead to a disciplinary up to and including dismissal

Have you been referred to this job by a current Primeline Group employee? No Yes