Transfer Agency Client Services Manager – Limerick

Atrium (EMEA); Limerick; Hybrid; EUR 36,000 - 51,000; Part time

Job summary

Atrium EMEA is seeking a Transfer Agency Client Services Manager to support a client in Limerick. The role focuses on extensive client services support, handling queries and ensuring TA processing accuracy.

The position is a 3+ month contract based in Limerick with onsite 3 days per week and 2 days remote, requiring strong attention to detail and time management to meet KPIs and regulatory requirements.

Qualifications

• Experience in Transfer Agency or fund administration

Responsibilities

• Day to day processing work, quality checks and assurance
• Overseeing the processing quality and timeliness
• Escalation point for unresolved issues to the India TA team
• Daily client reporting in relation to outstanding registration requirements
• Workflow queue management and analysis
• Achievement of monthly KPIs
• Procedure maintenance following the change control process
• Compliance with regulations and attainment of client specific processing requirements

Skills

Transfer Agency knowledge

Client services

Quality assurance

Attention to detail

Time management

Analytical skills

Job description

Atrium EMEA is looking for an accomplished Transfer Agency Client Services Manager to support a client in Limerick. The Transfer Agency department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and investor services. This role will involves extensive client services support, answering queries from clients. Transfer Agency knowledge essential. 3+months contract, onsite 3 days a week, 2 days remote.

• Day to day processing work, quality checks and assurance
• Overseeing the processing quality and timeliness
• Escalation point for unresolved issues to the India TA team
• Daily client reporting in relation to outstanding registration requirements
• Workflow queue management and analysis
• Achievement of monthly KPIs
• Procedure maintenance following the change control process
• Compliance with regulations and attainment of client specific processing requirements
• Previous experience in the Financial Services industry
• Proactive in terms of identifying opportunities to make improvements and implement same.
• Ability to work on own initiative
• Strong Attention to detail and time management skills