Senior Analyst,Transfer Agency

Northern Trust; Ireland; On-site; EUR 40,000 - 55,000; Full time

Job summary

Northern Trust is seeking a partner for its Document Management / Registration Team in Ireland. The role involves managing investor, client, and agent documentation while ensuring strict adherence to data protection regulations. Responsibilities include overseeing documentation processes, coordinating mailings, and managing workflow queues.

The ideal candidate will possess experience in financial services, knowledge of KYC and AML, and strong skills in Microsoft applications. Join Northern Trust to contribute to high-quality client services in a supportive environment.

Qualifications

• Previous financial services experience is desirable.
• Knowledge of Transfer Agency incorporating Administration/Registration is an advantage.
• Strong attention to detail and eye for accuracy.

Responsibilities

• Responsible for original documentation received into Transfer Agency.
• Coordinating investor mailings and ensuring adherence to data protection requirements.
• Client reporting in relation to outstanding documentation requirements.

Skills

Attention to detail

Customer Service experience

Time management skills

Strong Microsoft Excel skills

Knowledge of KYC and AML

Proactive improvement

Tools

Microsoft Word

Microsoft Outlook

Job description

The Department

The Transfer Agency department provides a third‑party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and investor services. Transfer Agency is a growing department based in four locations: Limerick, Dublin, India and Pune. The Document Management / Registration Team is responsible for onboarding new clients and investors, whilst managing and maintaining client, investor and agent documentation according to regulatory, compliance and operational requirements.

The Role

The partner will report directly to the Document Management / Registration Team Leader and will be responsible for investor, client and agent documentation where the responsibilities are carried out within strict data protection, regulation and guidelines. The partner will also support more junior members of the team, checking and validating others’ work, and identify optimisation opportunities as well as follow through with implementing these.

Principal Responsibilities

• Responsible for original documentation received into Transfer Agency, including recording receipt and scanning, ensuring adherence to data protection requirements
• Coordinating investor mailings, including preparation and distribution
• Complying and arranging archiving or destruction of original documentation as required, ensuring GDPR requirements are met
• Day‑to‑day processing work, quality checks and assurance.
• Day‑to‑day oversight or point of escalation for India partners, seeking appropriate information from local management where required
• Client reporting in relation to outstanding documentation requirements
• Workflow queue management and analysis where required
• Achievement of monthly KPIs
• Procedure maintenance following the change‑control process and complying with all procedures
• Work with the team, internal departments and group projects area on any allocated projects
• Ensure that appropriate segregation of duties controls are in place at all times
• Comply with the regulatory regime in which Northern Trust operates as appropriate to the above role
• Exercise due care and diligence, and ensure that the responsibilities of the role are organised and controlled within the ambit of regulation, compliance and risk management
• Observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties

Skills / Experience

• Previous financial services experience is desirable
• Knowledge of Transfer Agency incorporating Administration / Registration is an advantage
• Understanding of KYC and AML
• Strong Microsoft Excel, Word, Outlook skills
• Excellent attention to detail, eye for accuracy
• Proactive in terms of identifying opportunities to make improvements and implementing them
• Effective risk management
• Customer Service experience
• Time management skills

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail].