Training Centre Admin & Reception Specialist

ESB; Portlaoise; On-site; EUR 34,000 - 40,000; Full time

Benefits offered by this job

Generous Pension

Staff well-being programmes

Job summary

ESB Networks Training Centre in Portlaoise is seeking a capable administrator to support reception operations and training delivery. You will manage reception, welcome visitors, handle queries, and support scheduling, attendance records, and trainer coordination for both internal staff and external participants.

The role requires a 3rd level qualification or equivalent experience, strong data and records management, and excellent communication, interpersonal and reporting skills.

Qualifications

• 3rd Level qualification or equivalent work experience.
• Flexible approach to work to ensure the delivery of excellent customer service.
• Quality approach to the management of data and records.
• Excellent communication, interpersonal and reporting skills.

Responsibilities

• Reception and customer service for the ESB Networks Training Centre
• Coordinate room bookings for classroom training and meetings, ensuring schedules are accurately recorded and communicated.
• Record course attendance sheets and training records on SAP SuccessFactors and SharePoint.
• Coordinating and tracking invoices related to training activities, ensuring timely processing and accurate record-keeping in line with ESB Networks procedures.
• Maintain training activity reports (needs identified and training delivered) using ESB systems.
• Demonstrate flexibility, adaptability to change, and commitment to continuous improvement.

Skills

Reception skills

Customer service

Communication

Interpersonal skills

Data management

Office administration

Flexibility

Education

Third-level qualification

Tools

SAP SuccessFactors

SharePoint

MS Office

SAP HCM

Job description

ESB Networks Training Centre in Portlaoise is seeking a capable administrator to support reception operations and training delivery. You will manage reception, welcome visitors, handle queries, and support scheduling, attendance records, and trainer coordination for both internal staff and external participants.

The role requires a 3rd level qualification or equivalent experience, strong data and records management, and excellent communication, interpersonal and reporting skills.