Trainee Service Advisor - Structured Training & Growth

Joe Duffy Group; Dún Laoghaire; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Employment Assistance Programme

Industry-leading training and career/7

Bike to Work Scheme

20 days Annual Leave

Life cover

Active Social Club

Pension

Job summary

Joe Duffy Group’s Porsche Centre South Dublin showroom is recruiting an Apprentice Service Advisor. This trainee role offers a comprehensive six-month training programme designed to develop your skills in servicing customer vehicles, workshop coordination and aftersales customer care.

Ideal candidates hold a full driving licence, are passionate about cars, and enjoy helping customers. The package includes a competitive basic salary, Employment Assistance, pension, Life cover and a structured

Qualifications

• Liaise with Porsche customers requiring servicing or repair.
• Handle service telephone and walk-in inquiries for the dealership.
• Explain work carried out and obtain customer authorisation.
• Maintain accurate records and understand service requirements.

Responsibilities

• Be the focal point for customers in the service process.
• Coordinate with workshop and dealership teams to ensure smooth information flow.
• Assist in qualifying service needs and diagnosing basic vehicle concerns.
• Support the service team with admin tasks and customer follow-ups.

Skills

Customer service

Communication

Teamwork

Sales

Job description

Joe Duffy Group’s Porsche Centre South Dublin showroom is recruiting an Apprentice Service Advisor. This trainee role offers a comprehensive six-month training programme designed to develop your skills in servicing customer vehicles, workshop coordination and aftersales customer care.

Ideal candidates hold a full driving licence, are passionate about cars, and enjoy helping customers. The package includes a competitive basic salary, Employment Assistance, pension, Life cover and a structured