Trainee Retail Store Manager

M&P O'Sullivan Ltd; Cork; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Sick pay

Holidays 21 days

Educational assistance

Anniversary rewards

On-site parking

Performance bonus

Progression opportunities

Bike to work

Wellness program

Equal opportunity

Job summary

M&P O'Sullivan Ltd in Cork (Ireland) is seeking a motivated individual to join as a Trainee Retail Store Manager. The role focuses on developing leadership and store operations skills in a busy retail environment, with structured on-the-job training and supervision.

You will support the team, manage daily tasks, and work toward eventually stepping into a Retail Store Manager position. 40 hours per week, 5/7 roster, weekly pay and progression opportunities are offered.

Qualifications

• Previous experience in a retail or customer-facing environment is required.
• Strong customer service skills and a positive attitude are essential.
• Good communication and interpersonal skills are important for team work.

Responsibilities

• Assist with managing, motivating and supporting the retail team.
• Ensure staffing coverage during busy periods and assist with rotas.
• Provide excellent customer service and handle queries or complaints professionally.
• Support sales, service and operational targets.
• Assist stock management, including deliveries and stock checks.
• Ensure products are displayed, priced and presented well.
• Support cash handling, tills and end-of-day procedures.

Skills

Retail experience

Customer service

Communication

Teamwork

Organisational skills

Attention to detail

Flexible shifts

Job description

About the Company - M&P O'Sullivan

This growing Irish organisation has played an integral role in the Irish Food industry for over 100 years. Over the last 10 years, turnover has grown from €20 million to €50 million and in recent years the headcount has grown from 70 to 160. Significant further growth is envisaged over the coming few years which makes this a fantastic time to join the team.

We are looking for an enthusiastic and motivated Trainee Retail Store Manager to join our team, based in Cork. This is an excellent opportunity for someone with retail experience who is looking to develop their management skills and progress their career.

Key Responsibilities

• Assist with managing, motivating and supporting the retail team.
• Help ensure the store is fully staffed and appropriately covered during busy periods.
• Assist with staff rotas, attendance and daily task allocation.
• Provide excellent customer service and deal professionally with customer queries or complaints.
• Support the team in achieving sales, service and operational targets.
• Assist with stock management, including deliveries, replenishment, stock rotation and stock checks.
• Ensure products are correctly displayed, priced and presented to a high standard.
• Support the management of cash handling, tills and end-of-day procedures.
• Ensure the store is maintained to a high standard of cleanliness, organisation and presentation.
• Assist with implementing company policies and procedures.
• Support health and safety, food safety and compliance requirements within the store.
• Assist with promotions, merchandising and seasonal campaigns.
• Monitor stock levels and report shortages, waste or discrepancies to management.
• Help identify opportunities to improve sales, customer experience and store performance.
• Lead by example and promote a positive, professional and team-focused working environment.
• Take on increased responsibility as training and experience develop.

Training & Development

As a Trainee Retail Store Manager, you will receive structured on-the-job training and development across areas including:

• Retail operations
• Team leadership and people management
• Customer service
• Stock management
• Cash handling and till procedures
• Sales and KPI management
• Health & safety
• Food safety and compliance
• Staff scheduling and workforce planning
• Merchandising and promotions
• Store administration

The successful candidate will gradually take on increased responsibility, with the objective of progressing into a Retail Store Manager role.

Requirements

Essential:

• Previous experience working in a retail or customer-facing environment.
• Strong customer service skills.
• Good communication and interpersonal skills.
• Ability to work as part of a team and support colleagues.
• Strong organisational skills and attention to detail.
• A positive attitude and willingness to learn.
• Ability to work in a fast-paced retail environment.
• Flexibility to work across different shifts, including weekends where required.

Desirable:

• Previous supervisory or team leader experience.
• Experience working with retail KPIs or sales targets.
• Experience with stock management or merchandising.
• Experience within a food retail or wholesale environment.
• Previous experience supporting staff rotas or scheduling.

About the Job

• Approx 40 hours per week

• 5/7 roster

• Weekly Pay

Benefits

• Company Sick Pay Scheme.

• 21 days holidays per annum pro rata.

• Educational Assistance.

• Service anniversary rewards scheme for every 5 years service.

• On-site & free parking at site.

• Performance related bonus.

• Progression opportunities.

• Bike to Work Scheme.

• Wellness program.

• We are an equal opportunity employer.