Traffic Controller - Part Time

APCOA PARKING UK; Dublin; Hybrid; EUR 22,000 - 28,000; Part time

Benefits offered by this job

Two weeks training

Company van

Uniform & PPE

22 days annual leave

Pension scheme

Sick pay

Wellbeing programme

Loyalty/Service bonus

Attendance bonus

Onsite parking

Job summary

APCOA Parking UK in Dublin is seeking reliable Part-Time Traffic Controllers to join Dublin Parking Mobility Services (DPMS). This role offers 20 hours per week over two 10-hour shifts with two weeks of full training and ongoing support.

You will patrol areas, issue Fixed Charge Notices, and clamp/release vehicles according to procedures. Applicants should be dependable, professional, and comfortable engaging with the public.

Qualifications

• Good communication and interpersonal skills.
• The confidence to deal with members of the public.
• A professional and customer-focused approach.
• The ability to work independently while also being part of a team.
• Basic confidence using smartphones or handheld devices.
• A full, clean driving licence with at least five years' driving experience.
• The flexibility to work the agreed part-time shift pattern.
• The ability to remain calm and professional under pressure.

Responsibilities

• Patrolling designated areas and monitoring parking compliance.
• Identifying parking offences and taking appropriate enforcement action.
• Issuing Fixed Charge Notices where required.
• Carrying out vehicle clamping and clamp-release procedures in accordance with approved processes.
• Using handheld devices to record activity and capture photographic evidence.
• Providing clear and professional information to motorists about parking restrictions and enforcement decisions.
• Responding calmly and professionally to questions, complaints and challenging situations.
• Reporting incidents or unusual circumstances to your supervisor.

Skills

Good communication and interpersonal

Public-facing experience

Smartphone/handheld device use

Professional and customer-focused

Calm under pressure

Job description

The Role

Traffic Controller – Part Time hrs available

Parking Enforcement & Clamping | In excess of 40,000 Euros per annum pro rata* | 20 Hours Per Week

A flexible part-time opportunity

We are looking for reliable and confident Part-Time Traffic Controllers to join our parking enforcement operation as part of the Dublin Parking Mobility Services (DPMS). This is a practical, public facing role suited to someone looking for 20 hrs of work per week while still wanting a role with responsibility, variety and professional training.

Working as part of an established enforcement team, you will help maintain parking compliance across designated areas of Dublin. Your duties will include monitoring parking, issuing Fixed Charge Notices and carrying out vehicle clamping and release procedures in line with legislation and company guidelines.

What you'll be doing

• Patrolling designated areas and monitoring parking compliance.
• Identifying parking offences and taking appropriate enforcement action.
• Issuing Fixed Charge Notices where required.
• Carrying out vehicle clamping and clamp-release procedures in accordance with approved processes.
• Using handheld devices to record activity and capture photographic evidence.
• Providing clear and professional information to motorists about parking restrictions and enforcement decisions.
• Responding calmly and professionally to questions, complaints and challenging situations.
• Reporting incidents or unusual circumstances to your supervisor.
• Completing accurate records and following company procedures.

What we offer

• 20 hours per week (2 x10 hr shifts per week with the option of more hrs available)
• Two weeks' full training plus ongoing support.
• Company van provided during working hours.
• Uniform and PPE supplied.
• Modern digital enforcement equipment.
• 22 days' annual leave plus 10 Bank Holidays, pro rata.
• Company pension scheme.
• Sick Pay scheme.
• Wellbeing programme.
• Annual Loyalty/Service Award Bonus.
• Annual attendance bonus.
• Death in service benefit.
• Annual service days.
• Onsite parking.

• Opportunities to develop and progress within the operation.

Who would suit this role?

We are looking for people who are dependable, approachable and comfortable working independently. You will need to communicate confidently with members of the public while remaining professional, even when dealing with difficult or challenging situations.

Previous experience in customer service, security, transport, retail, parking enforcement or another public-facing environment would be useful, but full training will be provided and previous clamping experience is not required.

You should have:

• Good communication and interpersonal skills.
• A professional and customer-focused approach.
• The confidence to deal with members of the public.
• Good attention to detail and the ability to follow procedures.
• The ability to work independently while also being part of a team.
• Basic confidence using smartphones or handheld devices.
• A full, clean driving licence with at least five years' driving experience.
• A willingness to work outdoors in different weather conditions.
• The flexibility to work the agreed part-time shift pattern.
• The ability to remain calm and professional under pressure.

Training & Hours

You will receive two weeks' full training covering parking enforcement, clamping procedures, equipment and operational requirements.

Hours: 20 hours per week.

20 hrs is worked over 2 x10 hour shifts, flexibility on days across the operational week will be required. The role is primarily field based and involves working outdoors across designated areas of Dublin City.