Trade Sales Co-ordinator

Drivalia; Dublin; On-site; EUR 32,000 - 45,000; Full time

Job summary

Drivalia is seeking a Trade Sales Co-ordinator within the Remarketing team. The role focuses on end-to-end lease-end processes, vehicle auction readiness, and building strong relationships with trade customers and drivers.

You will manage cost processing, vehicle listings, and ownership changes while ensuring data accuracy and compliance with procedures. A collaborative, organised approach is essential.

Qualifications

• Previous experience in the motor industry is essential.
• Ability to accurately appraise vehicles for bodywork or mechanical issues.
• Excellent product knowledge of various makes and models is advantageous.
• Strong interpersonal skills to deliver customer service and build relationships.
• Ability to multitask and work efficiently under pressure.
• Professional, courteous, calm, and efficient demeanour.
• Good administrative and computer skills with high accuracy.
• Initiative-taking, driven and committed.

Responsibilities

• Organize and liaise with transport agents to collect vehicles and return them within SLA.
• Coordinate presentation with valeting and AW to ensure proper photos and auction readiness.
• Handle lease end appraisal and ensure costs are issued correctly and vehicles described accurately.
• Oversee AI appraisal tool for operational success.
• Process lease end costs, invoicing, and ownership changes within SLA.
• Manage weekly auction listings to maximise profitability per unit.
• Grow driver sales and onboard new trade customers for more auction activity.
• Ensure all paperwork and systems are updated per procedures and compliance.
• Collaborate with Retail Sales Manager to highlight stock for the retail unit.

Skills

Motor industry experience

Vehicle appraisal

Interpersonal skills

Multitasking

Administrative accuracy

Team collaboration

Job description

The Trade Sales Co-ordinator will be part of the Remarketing team which is dedicated to delivering a customer-focused, high-quality service to our clients & trade customers. The role focuses on all factors from when the vehicle comes to lease end through to being sold through our trade auction. The role involves managing external relationships with our trade customers, individual drivers and fleet contacts regarding lease end costs.

Key Responsibilities:

• Organize and liaise with transport agents to ensure vehicles are collected from the customer and returned in a timely manner within SLA agreed
• Liaise with the valeting team to ensure vehicles are presented properly to be photographed, appraised presented appropriately for weekly auction
• Take responsibility of lease end appraisal to ensure that the customer costs are correctly issued, and vehicles are described correctly to build confidence within our trade customers and limit the number of issues arising with trade customer after the sale is completed
• Take responsibility of our AI appraisal tool to ensure full operational success
• Complete all necessary lease end cost processing, vehicle sale invoicing, vehicle change of ownership within the agreed SLA
• Manage the vehicles which are listed in our weekly auction to ensure maximum profitability per unit
• Manage the listing to ensure a clear definitive auction list is issued on our auction platform to our trade customers within the SLA agreed
• Manage and grow the volume of driver sales
• Build relationships with existing trade customers and successfully onboard new trade customers to grow the volume of buyers who operate on our auction platform
• Manage our trade customers who were successful in each auction to ensure payment received and collection of vehicles in a timely manner
• Ensure all paperwork and system updates are completed in line with procedures and compliant with our process
• Work alongside our retail Sales Manager to ensure correct stock is highlighted for our retail unit

Key Requirements:

• Previous experience in the motor industry is essential, ideally within a technical/mechanical related role
• Ability to accurately appraise vehicles to identify body work or mechanical issues
• Excellent product knowledge of various makes and models is advantageous
• Strong interpersonal skills to deliver excellent customer service and build and maintain internal and external relationships
• Ability to multitask and work efficiently under pressure
• Professional, courteous, calm, and efficient demeanour
• Good administrative and computer skills with a high standard of accuracy
• Initiative-taking, positive individual with drive, enthusiasm, and commitment
• Ability to work and contribute within a team environment in a proactive way
• Highly organised with the ability to follow the correct process with tasks is a must