Telecom Infrastructure Program Lead: WAN & Edge Networking

Amazon; Ireland; On-site; EUR 110,000 - 150,000; Full time

Job summary

Amazon’s Network Delivery team seeks a Technical Infrastructure Program Manager to design, acquire and deploy telecommunications services for Fulfillment Center networks. You will lead cross-functional initiatives, manage schedules, risks and budgets, and partner with vendors and engineering teams to deliver scalable, secure WAN solutions across EU regions.

You will own program communications, write narratives and PR/FAQs as needed, and ensure operational excellence from planning through

Qualifications

• Experience leading cross-functional projects and managing large, complicated programs.
• Experience in infrastructure architecture, database architecture and networking.
• Experience working across teams and influencing teams that are not your own.
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership.
• Experience in project/program management.
• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent.

Responsibilities

• Serve as an interface for the entire life cycle (Order, budget and tracking) of wireless, voice and data circuits.
• Obtain circuit quotes based on validated customer requirements.
• Deep dive and define infrastructure requirements and dependencies for mature technical products.
• Ensure circuit sizing, installation, and augmentation processes meet and comply with all Amazon polices and guidelines, specifically IT, Engineering and Information security.
• Manage projects, identify risks, clearly & effectively communicate them to project stakeholders.
• Ask the right technical questions to ensure appropriate trade-offs are made when delivering infrastructure builds.
• Makes trade-offs: time vs. scope vs. cost. Clears blockers by defining problem solving and risk mitigation strategies, escalates appropriately. Accelerates progress by driving timely decisions.
• Capable of adapting infrastructure builds to varying scenarios.
• Works across teams. Influences customers, roadmap priorities, decisions and engineering processes. Influences external entities / vendors.
• Facilitate conflict resolution through the full project cycle in disparate geographic locations.
• Generate and deliver consolidated status reports for IT leadership and stakeholders.
• Multiple team goals and program-related metrics, impacting a region.
• Attend and actively participate in vendor quarterly business reviews across EU.
• Improves project and process efficiency.
• Optimizes cross-team processes to improve efficiency and delivery.

Skills

Cross-functional leadership

Infrastructure architecture

Network communications

Education

Bachelor's degree in Computer Science, Engineering, or related technical field

Tools

WAN technologies

Project management tools

Job description

Amazon’s Network Delivery team seeks a Technical Infrastructure Program Manager to design, acquire and deploy telecommunications services for Fulfillment Center networks. You will lead cross-functional initiatives, manage schedules, risks and budgets, and partner with vendors and engineering teams to deliver scalable, secure WAN solutions across EU regions.

You will own program communications, write narratives and PR/FAQs as needed, and ensure operational excellence from planning through