Infrastructure Program Manager - WAN & Telecom Delivery

Amazon; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Amazon Ireland is seeking a Technical Infrastructure Program Manager to lead the design, acquisition, and deployment of telecommunications services to support scaling of Fulfillment Center Networks. You will partner with customers, stakeholders, and peers to transform ideas into plans and drive delivery across cross-functional teams.

The role emphasizes operational excellence, risk mitigation, and defining success metrics, with responsibilities spanning vendor collaboration, program

Qualifications

• Experience leading cross-functional projects and managing large, complicated programs.
• Experience in infrastructure architecture, database architecture and networking.
• Experience working across teams and influencing teams that are not your own.
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership.
• Experience in project/program management.
• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent.

Responsibilities

• Interface for the full life cycle (Order, budget and tracking) of wireless, voice and data circuits.
• Obtain circuit quotes based on validated customer requirements.
• Define infrastructure requirements and dependencies for mature technical products.
• Ensure circuit sizing, installation, and augmentation processes meet and comply with all Amazon polices and guidelines, specifically IT, Engineering and Information security.
• Manage projects, identify risks, clearly & effectively communicate them to project stakeholders.
• Ask the right technical questions to ensure appropriate trade-offs are made when delivering infrastructure builds.
• Capable of adapting infrastructure builds to varying scenarios.
• Works across teams. Influences customers, roadmap priorities, decisions and engineering processes. Influences external entities / vendors.
• Facilitate conflict resolution through the full project cycle in disparate geographic locations.
• Generate and deliver consolidated status reports for IT leadership and stakeholders.
• Multiple team goals and program-related metrics, impacting a region.
• Attend and actively participate in vendor quarterly business reviews across EU.
• Improves project and process efficiency.
• Optimizes cross-team processes to improve efficiency and delivery.

Skills

Cross-functional leadership

Infrastructure architecture

Networking

Project management

Stakeholder management

Written and verbal communication

Education

Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent

Job description

Amazon Ireland is seeking a Technical Infrastructure Program Manager to lead the design, acquisition, and deployment of telecommunications services to support scaling of Fulfillment Center Networks. You will partner with customers, stakeholders, and peers to transform ideas into plans and drive delivery across cross-functional teams.

The role emphasizes operational excellence, risk mitigation, and defining success metrics, with responsibilities spanning vendor collaboration, program