Technical Writer

HCL Technologies Limited; Cork; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

HCL Technologies Limited in Cork, Ireland, is seeking a Technical Documentation Specialist / Technical Writer to develop and manage controlled procedures, work instructions and forms in a regulated environment. You will translate technical information into clear, accurate, and consistently structured documents and manage them through review, approval and release.

The role collaborates with subject matter experts to define content, identify gaps and ensure compliance with documentation practices.

Qualifications

• Excellent technical writing, editing and proofreading skills.
• Advanced Microsoft Word skills, including styles, templates, tables, numbering and document formatting.
• Experience creating controlled documentation in a regulated industry and applying good documentation practices.
• Strong verbal communication, active listening, interviewing and clarification skills.
• Excellent attention to detail, accuracy and consistency.
• Strong planning, organization and time-management skills, with the ability to work independently.
• Ability to track and report documentation metrics.
• Self-motivated team player with strong interpersonal and cross-functional collaboration skills.

Responsibilities

• Collaborate with subject matter experts through meetings, interviews and working sessions to define and validate document content.
• Translate complex technical information into clear, concise and logically structured procedures, work instructions, forms and supporting documents.
• Identify content gaps, ask effective clarification questions and incorporate feedback.
• Review documentation for technical accuracy, clarity, consistency, terminology and formatting.
• Apply templates, good documentation practices and document-control requirements throughout drafting, review, approval and release.
• Plan and manage priorities, timelines, document status, risks and dependencies with minimal supervision.
• Track and communicate documentation progress and performance metrics.
• Support continuous improvement of documentation templates and authoring processes while contributing effectively to the wider team.

Skills

Technical writing

Editing

Proofreading

Microsoft Word advanced

Templates & styles

Document formatting

Collaboration

Attention to detail

Time management

Independent work

Documentation metrics

Interpersonal skills

Education

Engineering/Information Systems/Life Sciences/Technical Communication/Languages

Job description

HCL is a $11 billion leading global technology enterprise consisting of over 200,000 professionals operating from 52 countries. Founded in 1976, HCL is one of India's original IT garage start-ups. For more on HCL, please visit www.hcl.com

Job Role -

Job Role : Technical Documentation Specialist / Technical Writer

Work Location – Cork, Ireland

Mode of Hiring- Permanent

Job Summary-

The Technical Documentation Specialist/ Technical Writer will develop and manage controlled procedures, work instructions and forms in a regulated environment. Working with subject matter experts, the role will translate technical information into clear, accurate and consistently structured documentation and manage it through review, approval and release.

Responsibilities and Duties

• Collaborate with subject matter experts through meetings, interviews and working sessions to define and validate document content.
• Translate complex technical information into clear, concise and logically structured procedures, work instructions, forms and supporting documents.
• Identify content gaps, ask effective clarification questions and incorporate feedback.
• Review documentation for technical accuracy, clarity, consistency, terminology and formatting.
• Apply templates, good documentation practices and document-control requirements throughout drafting, review, approval and release.
• Plan and manage priorities, timelines, document status, risks and dependencies with minimal supervision.
• Track and communicate documentation progress and performance metrics.
• Support continuous improvement of documentation templates and authoring processes while contributing effectively to the wider team.

Education

• A qualification in Engineering, Information Systems, Life Sciences, Technical Communication, Languages or a related discipline.
• A broad technical foundation and the ability to understand and communicate complex subject matter.

Skills Required

• Excellent technical writing, editing and proofreading skills.
• Advanced Microsoft Word skills, including styles, templates, tables, numbering and document formatting.
• Experience creating controlled documentation in a regulated industry and applying good documentation practices.
• Strong verbal communication, active listening, interviewing and clarification skills.
• Excellent attention to detail, accuracy and consistency.
• Strong planning, organization and time-management skills, with the ability to work independently.
• Ability to track and report documentation metrics.
• Self-motivated team player with strong interpersonal and cross-functional collaboration skills.

Preferred Experience

• Experience in the medical device, pharmaceutical or another highly regulated industry.
• Knowledge of ISO 13485 or comparable standards and regulated quality systems.
• Experience with validation documentation, electronic document or quality management systems including Windchill, and controlled change workflows.
• Experience contributing to formal, public or published reports.

Location and Working Arrangement

• The preferred location is Ringaskiddy, Cork with an on-site/work from home hybrid arrangement. Fully remote-based candidates may be considered.