Technical Services Manager

Sigmar Recruitment; Dublin; On-site; EUR 72,000 - 88,000; Full time

Benefits offered by this job

Salary up to €80k

Job summary

Sigmar Recruitment is seeking a Technical Services Manager to oversee a technical support team, managing workloads, deadlines and delivery of services on a high-profile client site in Ireland.

You will collaborate with technical leaders and facilities teams, ensuring projects meet high standards, and you will coach the team to build technical and operational capability in a fast-paced environment.

Qualifications

• Supervisory/team lead experience required.
• Strong communication and interpersonal skills.
• Ability to coach, mentor and develop team members.
• Good numerical and financial awareness with business calculations.

Responsibilities

• Lead, coordinate and supervise daily activities of the technical support team.
• Plan, allocate and monitor workloads, deadlines and project deliverables.
• Act as liaison between technical leaders, facilities teams and stakeholders.
• Forecast workload requirements and coordinate resources accordingly.
• Guide senior stakeholders to resolve priorities and achieve business objectives.
• Provide coaching and development to team members.

Skills

Leadership

Communication

Mentoring

Prioritization

Stakeholder engagement

Numerical skills

Education

Mechanical trade or technical qualification

Job description

About The Company

Our client is a leading global property and facilities services organisation, delivering technical, engineering and workplace solutions to a diverse range of commercial clients.

With a strong international presence and reputation for quality and innovation, they are continuing to grow their technical operations and are seeking an experienced Technical Supervisor to join their team.

About Your New Role

As Technical Services Manager, you will oversee the day-to-day activities of a technical support team, ensuring workloads, deadlines and operational requirements are effectively planned and delivered.

You will work closely with technical leaders, facilities teams and internal and external stakeholders to understand workload requirements, resolve competing priorities and ensure projects and services are delivered to a high standard.

Key Responsibilities

• Lead, coordinate and supervise the daily activities of the technical support team.
• Plan, allocate and monitor workloads, deadlines and project deliverables.
• Act as a key liaison between technical leaders, facilities teams and internal and external stakeholders.
• Forecast workload requirements and coordinate resources accordingly.
• Work with senior stakeholders to resolve conflicting priorities and ensure business objectives are achieved.
• Provide guidance, coaching and support to team members to develop technical and operational capability.
• Use your experience and expertise to solve complex operational and technical challenges.
• Contribute to the development of new processes, standards and operational plans.
• Communicate complex information clearly and confidently to stakeholders at all levels.
• Influence decision-making and gain agreement where priorities or interests differ.

What You Need

• Mechanical Trade or technical qualification
• 5–8 years' relevant technical, engineering, facilities or operational experience.
• Previous experience in a supervisory, team leader or senior technical position.
• The ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the confidence to engage with stakeholders at all levels.
• The ability to coach, mentor and develop team members.
• Good numerical and financial awareness, including the ability to work with percentages, fractions and other business-related calculations.

What's on Offer

• Management opportunity in a global FM company
• Work on a high profile client site
• Training & Development opportunities
• Salary of up to €80k + Benefits