Site Service Manager

Cpl Healthcare; Cork; On-site; EUR 70,000 - 105,000; Full time

Job summary

Cpl Healthcare invites applications for a Site Services Manager to lead its site services, projects and specialist industrial services operations. The role blends hands-on leadership with commercial responsibility, overseeing day-to-day service operations, coordinating project delivery and driving growth.

The successful candidate will manage quotations, estimates and customer relationships while ensuring safe, on-time, on-budget project delivery across multiple sites within pharmaceutical,

Qualifications

• 5-7+ years' experience in engineering, industrial services, maintenance, construction or project delivery in pharma, manufacturing, industrial or process environments.
• Proven experience managing site teams, subcontractors and multiple concurrent projects.
• Strong operational and project coordination skills.
• Experience preparing quotations, estimating works and managing customer relationships.
• Experience within mechanical services, pipework, maintenance, commissioning, passivation or industrial services is advantageous.

Responsibilities

• Prepare quotations, estimates and service proposals.
• Develop and maintain strong customer relationships while identifying opportunities for business growth.
• Monitor project costs, labour utilisation and departmental performance to maximise profitability.
• Support the delivery of departmental sales and operational targets.
• Manage projects from initial enquiry through to completion and handover.
• Liaise with customers to understand requirements and ensure successful project delivery.
• Attend customer meetings, site visits and project reviews.
• Deliver a high standard of customer service throughout all stages of a project.
• Coordinate labour, subcontractors, equipment and materials across multiple projects.
• Plan and manage daily activities of site service teams.
• Ensure projects are completed safely, efficiently, on schedule and within budget.
• Maintain clear communication between site personnel, customers and internal teams.
• Ensure compliance with Health & Safety legislation and company procedures.
• Promote a strong safety culture and continuous improvement.
• Carry out site inspections, safety reviews and toolbox talks.

Skills

Project coordination

Client relationship management

Quotations/estimates

Team leadership

Safety culture development

Education

Engineering degree or equivalent

Health & Safety qualification/certification (desirable)

Job description

Site Services Manager t

An established and growing engineering company is seeking an experienced Site Services Manager to lead its Site Services, Projects and specialist industrial services operations.

This is a hands-on leadership role for someone with a strong engineering or industrial services background who enjoys balancing operational delivery with commercial responsibility. You will oversee day-to-day service operations, coordinate project delivery, develop customer relationships, manage quotations and estimates, and drive the continued growth of the division.

Working closely with customers, site teams, subcontractors and internal departments, you will ensure projects are delivered safely, on time, within budget and to the highest quality standards.

Key Responsibilities

Commercial & Business Performance

• Prepare quotations, estimates and service proposals.
• Develop and maintain strong customer relationships while identifying opportunities for business growth.
• Monitor project costs, labour utilisation and departmental performance to maximise profitability.
• Support the delivery of departmental sales and operational targets.

Project & Customer Management

• Manage projects from initial enquiry through to completion and handover.
• Liaise with customers to understand requirements and ensure successful project delivery.
• Attend customer meetings, site visits and project reviews.
• Deliver a high standard of customer service throughout all stages of a project.

Operational Management

• Coordinate labour, subcontractors, equipment and materials across multiple projects.
• Plan and manage daily activities of site service teams.
• Ensure projects are completed safely, efficiently, on schedule and within budget.
• Maintain clear communication between site personnel, customers and internal teams.

Health & Safety

• Ensure compliance with all Health & Safety legislation and company procedures.
• Promote a strong safety culture and continuous improvement.
• Carry out site inspections, safety reviews and toolbox talks.
• Ensure all personnel are suitably trained and compliant with site requirements.

About You

Experience

• 5-7+ years' experience in engineering, industrial services, maintenance, construction or project delivery within pharmaceutical, manufacturing, industrial or process environments.
• Proven experience managing site teams, subcontractors and multiple concurrent projects.
• Strong operational and project coordination skills.
• Experience preparing quotations, estimating works and managing customer relationships.
• Experience within mechanical services, pipework, maintenance, commissioning, passivation or industrial services would be highly advantageous.

Qualifications

• Degree, diploma, trade qualification or equivalent experience in Engineering, Mechanical Services, Construction Management or a related discipline.
• Health & Safety qualification or certification is desirable.

What's on Offer

This is an excellent opportunity to join a well-established engineering business with a strong reputation for delivering high-quality industrial projects across Ireland. The successful candidate will play a key leadership role in a growing division, with the opportunity to influence operational performance, build lasting client relationships and contribute to the company's continued expansion.