Tech Apprenticeship: Telecommunications & Network Engineering

Damovo Deutschland GmbH & Co. KG; Dublin; On-site; EUR 21,000 - 26,000; Full time

Job summary

Damovo invites applicants to join a structured 2-year apprenticeship programme designed to build hands-on experience in Unified Communications and Contact Center technologies. The role combines classroom learning with on-the-job training, supported by experienced professionals across our Dublin offices.

You will study towards a Higher Certificate in Telecommunications and Data Network Engineering, undertaking external assessments through TU Dublin.

Qualifications

• Leaving Certificate completion.
• Willingness to learn Unified Communications and Contact Center technologies through on-the-job and classroom learning.
• Good computer literacy with interest in IT careers.
• Customer service experience is preferred.
• Strong communication skills, both written and verbal.
• Proactive, can-do attitude with initiative.
• Ability to work independently and in a team.
• Able to attend TU Dublin (Tallaght) and commute to offices.
• Commitment to completing the 2-year apprenticeship.
• Full driving licence with access to vehicle for travel to customer sites.

Responsibilities

• Study towards a Higher Certificate in Telecommunications and Data Network Engineering via TU Dublin Tallaght.
• Develop skills on-site and in the classroom.
• Cover Network Installation, Health and Safety, Telecommunications and Technology & Service Restoration, Electrical Principles, Customer Service, Broadband & Wireless Skills, Optic Fibre Installation, Maintenance & Commissioning and Personal & Professional Development.
• Apply learned theory in practical workplace tasks.
• Gain hands-on experience maintaining computer environments both on-premise and in the cloud, and in our internal testing environment.
• Monitor systems and troubleshoot issues with guidance from senior engineers.

Education

Leaving Certificate completion

Job description

Damovo invites applicants to join a structured 2-year apprenticeship programme designed to build hands-on experience in Unified Communications and Contact Center technologies. The role combines classroom learning with on-the-job training, supported by experienced professionals across our Dublin offices.

You will study towards a Higher Certificate in Telecommunications and Data Network Engineering, undertaking external assessments through TU Dublin.