Team Lead

Kilkenny Design; Kildare; On-site; EUR 26,000 - 32,000; Full time

Job summary

Kilkenny Design is opening a Christmas pop-up at Kilkenny Design, Kildare Village Outlet. The role is a fixed-term contract through January 2027, requiring full flexibility across weekdays, weekends, daytime and evening shifts.

You will lead a small team, drive sales performance, and ensure an exceptional customer experience in line with our brand values. You will supervise daily store operations and assist in achieving store KPIs.

Qualifications

• Leading and developing a high performing team in a retail environment.
• Strong communication and organisational skills to run a shop floor and stock replenishment.
• Ability to drive sales targets through upselling and link selling.

Responsibilities

• Lead and develop a high performing team to drive sales and deliver excellent customer service.
• Oversee day-to-day store operations, including stock replenishment and maintaining store standards.
• Meet sales targets and KPIs (Sales, ATV, conversion, IPT) through proactive selling and customer engagement.
• Open/close the store and manage cash handling from POS to cash collection.

Job description

Location: On site / Kildare, Co. Kildare, R51 R265, Ireland
job type: Fixed term / Full-time
Sector and subsector: Retail | Management
Salary: Competitive salary

Christmas by Kilkenny Design Pop-Up

• Kilkenny Design, Kildare Village Outlet
• Fixed term contract, to January 2027
• Due to the nature of the role, applicants must have full flexibility and availability across the working week. Hours are rostered on a rotating schedule including weekdays, weekends, daytime, and evening shifts.

About You

We are seeking an energetic and passionate individual who thrives on leading and developing a high performing team, driving sales performance, and delivering an exceptional customer experience through strong brand values. Working closely with the management team you will support the day-to-day running of the store, including team supervision.

You will also:

• Have great communication and organisational skills to keep the shop floor running smoothly and ensuring general store standards and stock replenishment are carried out/maintained.
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
• Maximise the sales potential of the store and enjoy the thrill of achieving sales targets through link selling and upselling our products and services.
• Make yourself aware of store targets and KPI’s such as Sales, ATV, conversion and IPT.
• Continuously communicate, support and provide feedback to your management team.
• Opening/closing the store with the responsibility of the keys.
• Cash management from the point of sales to the collection of cash.

About Us

Kilkenny Design is proud to promote Ireland’s unique heritage, culture, and creative talent by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.

This role is open to everyone who believes they can put a smile on our customer’s faces and support their colleagues. At Kilkenny our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.

Kilkenny is a progressive employer with a Values based culture and a strong emphasis on people development.