Senior Sales Advisor

Kilkenny Design; Kildare; On-site; EUR 30,000 - 34,000; Full time

Job summary

Kilkenny Design is seeking a Senior Sales Advisor for a Christmas pop-up at Kilkenny Village Outlet in Ireland. The role focuses on leading a high-performing team, driving sales and delivering a superior customer experience aligned with Kilkenny Design values.

You will support day-to-day store operations, supervise staff, and aim to exceed store targets through upselling and effective customer engagement in a festive, fast-paced environment.

Qualifications

• Energetic and passionate individual who thrives on leading and developing a high performing team.
• Drives sales performance and delivers an exceptional customer experience in line with brand values.
• Supports day-to-day store operations and collaborates with management.

Responsibilities

• Lead and supervise the store team to deliver strong sales and customer service.
• Maximise sales through link selling and upselling products and services.
• Manage shop floor, stock replenishment, and store standards.
• Build relationships with colleagues and customers to drive performance.
• Open/close the store and handle cash handling from POS to cash collection.

Skills

Team leadership

Sales targets

Customer experience

Brand values

Stock replenishment

Job description

Christmas by Kilkenny Design Pop-Up

Role: Senior Sales Advisor

Kilkenny Design, Kildare Village Outlet

Fixed term contract, to January 2027

Due to the nature of the role, applicants must have full flexibility and availability across the working week. Hours are rostered on a rotating schedule including weekdays, weekends, daytime, and evening shifts.

About You

We are seeking and energetic and passionate individual who thrives on leading and developing a high performing team, driving sales performance, and delivering an exceptional customer experience through strong brand values. Working closely with the management team you will support the day-to day running of the store, including team supervision.

You will also:

• Have great communication and organisational skills to keep the shop floor running smoothly and ensuring general store standards and stock replenishment are carried out/maintained.
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
• Maximise the sales potential of the store and enjoy the thrill of achieving sales targets through link selling and upselling our products and services.
• Make yourself aware of store targets and KPI's such as Sales, ATV, conversion and IPT.
• Continuously communicate, support and provide feedback to your management team.
• Opening/closing the store with the responsibility of the keys.
• Cash management from the point of sales to the collection of cash.

About Us

Kilkenny Design is proud to promote Ireland's unique heritage, culture, and creative talent by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.

This role is open to everyone who believes they can put a smile on our customer's faces and support their colleagues. At Kilkenny our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.

Kilkenny is a progressive employer with a Values based culture and a strong emphasis on people development.