Support Services Assistant - Facilities

NHS Scotland; Munster; On-site; EUR 22,000 - 27,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Cycle to Work Scheme

Study bursaries

Learning & development opportunities

Holiday pay enhancements

Employee discounts

Counselling services

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Support Services Assistant to provide cleaning and catering support across clinical areas. The role supports high-quality domestic services and requires flexibility across departments at Leverndale Hospital.

The post is permanent and part-time (34.53 hours per week), with shifts Monday to Thursday 07:30–15:00 and Friday 07:30–14:32. Training will be provided in line with NHS Scotland standards.

Qualifications

• Full training provided in cleaning methods and safe use of cleaning chemicals.
• Infection prevention and control procedures taught and applied.

Responsibilities

• Follow cleaning schedules and procedures as per NHS Scotland National Cleaning Specification.
• Rotate across clinical areas to deliver efficient, high-quality cleaning services.
• Ensure safe and economical use of cleaning agents and operate cleaning equipment as required.
• Monitor stock levels and support with deliveries and stock checks.
• Wear PPE and keep daily/weekly cleaning records accurately.

Job description

NHS Greater Glasgow and Clyde (NHSGGC)

is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

As a Support Services Assistant, you will play a vital role in delivering high-quality domestic and catering services, helping to maintain a clean, safe and welcoming environment for patients, staff and visitors. Please note that within Health Centres, this role focuses on providing a core cleaning service.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

Duration, Location, and Working Pattern

• This is a permanent post, working part-time hours (34.53)
• These hours will be worked Monday to Thursday 07.30 – 15.00 /Friday 07.30 - 14.32
• This post will be based at Leverndale Hospital. You will be based within the advertised service and will be required to work flexibly across a range of clinical areas and departments. The role requires a flexible approach to daily duties to meet the needs of the service.
• Please note the salary is Pro Rata for part-time hours.

Key Responsibilities

You will follow agreed cleaning work schedules, methods and procedures in accordance with the NHS Scotland National Cleaning Specification and the Healthcare Associated Infection (HAI) Task Force Code of Practice.

You will rotate across clinical areas and departments, delivering an efficient, high-quality cleaning service while following defined work schedules for allocated areas.

You will ensure the safe and economical use of cleaning agents in line with manufacturers' instructions and operate mechanical cleaning equipment where required.

You will monitor cleaning stock levels, notify your Supervisor when additional materials are required, and assist with checking deliveries of cleaning supplies and equipment.

You will wear the appropriate personal protective equipment (PPE) provided by the department and accurately complete all required daily and weekly cleaning records.

Knowledge, training, qualifications and/or experience required to do the job

Full training will be provided to ensure you can carry out your duties safely and confidently. This includes training in cleaning methods, the safe use of cleaning chemicals and equipment, infection prevention and control procedures, and departmental policies and practices.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For an informal discussion, please contact: Annette Gibson - Integrated services Manager on 0141.211.6406 or [e-mail]

AI tools like ChatGPT or Copilot can be great for planning and preparing your application,

but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip

Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community

We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.