Support Assistant - 3yr Fixed-Term, Full-Time 37hrs

Galway Simon; Galway; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Sundays: Time and a Half

Public Holidays: Double Time

25 Days Annual Leave

Education Assistance Scheme

Employee Pension Scheme

Occupational Sick Leave Policy

Bike to Work Scheme

Employee Assistance Program

Death in Service (2x basic salary)

Mileage Covered

Job summary

Galway Simon Community seeks a Support Assistant for Prevention Service in Galway. 3-year fixed-term, full-time, 37 hours weekly within a 4-week roster. Salary scale €35,434–€44,539, on the HSE Health Care Assistant scale.

Benefits include annual leave, pension, sick leave, and more. You will help clients live independently and engage with community supports. You will work with housing staff to deliver practical and emotional support, attend appointments and assist with activities to build

Qualifications

• Minimum QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339).
• 1 year relevant experience in a similar role in a care setting.
• Valid, full driving licence; access to own vehicle and ability to obtain insurance for business use.
• Available to work every other weekend as part of the roster.
• Subscribe fully to Galway Simon Community values and mission.

Responsibilities

• Clients - support clients from all backgrounds to maximise health, self-care and independence.
• Compliance - stay compliant with policies and mandatory training.
• Service Delivery - log and record interventions in relevant systems and communicate clearly.
• General - adapt to support client and service needs.
• Values - demonstrate Galway Simon Community values of compassion, community and collaboration.

Skills

Empathy

Communication

Trauma-informed

Education

QQI Level 5 Health Service Skills (5M3782)

Healthcare Support (5M4339)

Job description

Support Assistant - Prevention Service

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details 3-year Fixed term, Full-Time 37 hours on average per week as part of a 4-week rolling roster with a 7-day liability.

Location Galway

Salary HSE Health Care Assistant 01/03/2025 salary scale €35,434 - €44,539

Benefits

• Sundays: Time and a Half




• Public Holidays: Double Time




• 25 Days Annual Leave




• Education Assistance Scheme




• Employee Pension Scheme




• Occupational Sick Leave Policy




• Bike to Work Scheme




• Employee Assistance Program




• Death in Service (2x basic salary)




• Mileage Covered

Job Summary

Support Assistants work across our housing service, and community support services. Working alongside our Housing Support Officers, delivering practical and emotional supports to clients as part of their overall support plan. The goal is to support people who live in their own homes & shared homes, to live independently, enhancing independent living skills, supporting to attend appointments and participate in community groups and activities to build connections in the community.

Key Responsibilities

• Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.




• Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.




• Service Delivery - Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.




• General - Willingness to adapt as needed to support client and service needs.




• Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This Job Description is intended to indicate the broad range of responsibilities and requirements of the position. It is neither exhaustive nor exclusive but while some variation can be expected in particular duties, as the position evolves, the outline is considered to provide a reasonable general description of the position.

Essential Requirements

• Qualification - Minimum QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)




• Experience - 1 year relevant experience in a similar role in a care setting.




• Driving - Valid, full driving licence; access to own vehicle and ability to obtain insurance for business use (cost covered by organisation)




• To be available to work every other weekend as part of the roster.




• Subscribe fully to Galway Simon Community values and mission.

Desirable

• Previous experience of Lone Working




• Experience of working with vulnerable and disadvantaged people




• Trauma informed approach

Closing Date 18/10/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.