Support Worker - Riversdale

Dubsimon; Dublin; Sur place; EUR 34 000 - 35 000; Plein temps

Résumé du poste

Dublin Simon Community is seeking a committed Support Worker to help clients with daily needs and to uphold best-practice standards within accommodation services.

You will participate in planning with the team to support clients’ goals, with an induction program and 10 training days per year to develop in this role.

Qualifications

• Level 5/6/7/8 in a relevant field with 12 months or more experience (including voluntary work and college placement)
• Flexibility to work in an agile environment
• Willingness to learn and engage in ongoing training
• Experience in Health & Safety inspections and audits

Responsabilités

• Support project/key workers and management in implementing objectives and follow up on actions.
• Build professional relationships with service users and residents with dignity and respect.
• Provide emotional support and promote positive mental health attitudes.
• Liaise with housing providers, health care professionals, and social welfare services.
• Deliver personal, professional, and social development programmes.
• Assist with medication/health regimes and arrange healthcare appointments.

Connaissances

Agile flexibility

Willingness to learn

Health & Safety experience

Formation

Level 5 in relevant field

Level 6 in relevant field

Level 7 in relevant field

Level 8 in relevant field

Description du poste

About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About the Role:

Contract Type: Permanent, full-time
Working Hours: a 6-week rolling roster of day shifts, approx 37.5 hours a week, from Monday to Sunday availability( mix of early, late and long shifts)
Location: Riversdale House
Salary: €33,500 to €35,000 DOE

As Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives, to working with the wider team to discuss and plan how to best support clients, each day you'll help clients achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Role Responsibilities:

• Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
• Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
• Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect.
• Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.
• Deliver the personal, professional, and social development programme.
• Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP, hospital consultants, mental health teams, Pharmacists, arranging doctor’s/healthcare appointments and accompanying them to appointments.
• Process all incoming enquiries and referrals to accommodation of service users.
• Support service users with referrals to move to moreappropriate accommodation such as nursing home care.
• Conduct harm reduction interventions; alcohol management programmes.
• Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out (Linking in carers/HCA and monitoring home care packages)General upkeep of building by cleaning.
• Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
• Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
• To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
• Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
• Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
• Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
• Undertake other related duties as may reasonably be assigned by your line manager.

Essential Qualifications/Experience

• Level 6, 7 or 8 in a relevant field with 6 months of experience in a similar setting (including voluntary work and college placement)

• Level 5 in relevant field with 12 months experience in a similar setting (including voluntary work and college placement)
• Flexibility to work in an agile environment.
• Willingness to learn.
• Experience in carrying out Health & Safety inspections and audits.

Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Please note that we reserve the right to offer the position to a successful candidate prior to the deadline of receipt of applications and we advise that you apply early.

Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at [phone]. Shortlisting will continue throughout the recruitment process.

Shortlisting may take place while the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.

Human Resources Department5 Red Cow LaneSmithfieldDublinD07 PD37Ireland

[phone]

Recruitment Office

Dublin Simon Community5 Red Cow LaneSmithfieldDublinIreland