Supervisor

Centra; Mell; On-site; EUR 28,000 - 36,000; Full time

Job summary

Centra Mell in Drogheda, Ireland, is seeking a Supervisory professional to lead a team, ensure efficient store operations and consistently deliver outstanding customer service.

You will motivate staff, organise daily tasks, support training, handle customer queries with professionalism, and promote Centra values in a fast‑paced retail environment. The ideal candidate will have strong communication, teamwork and delegation skills, with a proactive approach to improving store performance.

Qualifications

• 2 years' experience in a customer service facing role is desirable.
• Excellent communication skills.
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure.
• The ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Communication

Teamwork

Organization & delegation

Job description

Job Ref

54676

Job Title

Supervisor

Job Type

Full time

Location

CENTRA MELL

Salary

On Application

Closing Date For Applications

20-10-2026

Job Description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The Ideal Candidate Will Have/be

• 2 years`experience in a customer service facing role is desirable
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Please note that the start and finish times stated are only an approximate