Supervisor

Centra; Limerick; Hybrid; EUR 30,000 - 34,000; Full time

Job summary

Centra in Limerick is seeking a motivated Store Supervisor to lead a frontline team and ensure excellent customer service at all times. You will manage daily operations, support training, and uphold Centra brand standards in a fast-paced environment.

The role requires strong teamwork, a hands-on approach, and the ability to multi-task while maintaining store efficiency and customer satisfaction.

Qualifications

• 2 years of experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment and multi-task under pressure.
• Strong organisational and delegation skills to support store team.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Team leadership

Job description

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years` experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Please note that the start and finish times stated are only an approximate

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies