Evening Supervisor

Centra; Ireland; Remote; EUR 35,000 - 48,000; Full time

Job summary

Centra in Galway is seeking a full-time store manager to lead a team, ensuring smooth store operations and delivering an excellent customer service experience.

You will motivate staff, manage shifts (evenings 3/3.30 to 11:30) and delegate tasks, maintaining merchandising standards and responding to customer needs with professionalism.

This role sits within Musgrave Ireland, with opportunities to develop in a busy retail environment.

Qualifications

• Minimum 1 year of experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment and multi-task under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values (Proud, Energetic, Imaginative, Community-Based).
• Be approachable and lead by example to encourage teamwork and a positive attitude.
• Liaise with day management on layout changes and ensure proper implementation.
• Set standards for rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently and in line with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Job description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• Minimum 1 years€,, experience in a customer service facing role
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

About the locality:

Full time management level role for evening shifts

Hours generally 3/ 3.30 - 11.30

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders.