Supervisor

WSH Group; Dublin; On-site; EUR 37,000 - 42,000; Full time

Benefits offered by this job

23 days holidays

Birthday off

Volunteering days

Maternity leave 24 weeks

Wedding/commitment day leave

Free meals on shift

Pension and life insurance

Discounts via HAPI app

Job summary

BaxterStorey is seeking a Supervisor for a Private Hospital near Lucan, Dublin. This full-time role offers 40 hours per week with flexible shifts (06:30–15:00 and 11:30–20:00) and a rate of €19.00 per hour. You will supervise catering teams, ensure quality, and manage logistics to deliver excellent service.

The role emphasizes training, operational excellence, and strong customer service within a supportive team. A comprehensive benefits package accompanies the position.

Qualifications

• Experience supervising catering staff.
• Comfort with training and developing teams.
• Ability to monitor food quality and service standards.
• Strong customer service mindset and client liaison.
• Experience coordinating event logistics and equipment.

Responsibilities

• supervise catering staff, including recruitment, training and ongoing feedback.
• monitor quality of food, presentation and service standards.
• coordinate delivery, setup, breakdown of equipment and supplies.
• manage guest interactions, handle inquiries and dietary requirements.

Skills

Supervision

Staff Training

Quality Control

Customer Service

Logistics

Team Leadership

Job description

Role: Supervisor

Location: Private Hospital near Lucan, Dublin

Full Time:40 hours per week

Hours: flexible shifts with early (06:30 to 15:00) & late shifts (11:30 to 20:00)

Rate of Pay: €19.00 per hour

Benefits:

• 23Days holidays
• Plus, your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a passionateSupervisorkeen to make a name for yourself within the food service industry, we would love to hear from you!

WHAT WILL KEEP YOU BUSY:

• Supervision and Training -recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
• Quality Control -monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
• Logistics Management- coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
• Customer Service -foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.

WHAT YOU BRING TO THE TABLE:

• You thrive on getting the best out of people and maximising commercial opportunities
• You draw satisfaction from managing, training and supporting a team
• You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
• Have experience in a Supervisorrole ideally in contract catering or hospitality
• Some healthcare experience desirable but not essential.
• Good understanding of report writing and financial management.
• Possess excellent supervisory and communication skills
• Good delegation and influencing skills
• Able to demonstrate your analytical approach to problem-solving
• Have the ability to display a real passion for food and customer service
• Must have good written and spoken English

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.