Supervisor

Centra; Ballina; On-site; EUR 26,000 - 32,000; Full time

Job summary

Centra Ballina in Ballina, Tipperary is seeking a Supervisor to lead a small team and ensure the store runs smoothly while delivering exceptional customer service.

You will motivate staff, delegate tasks, and model Centra's values in a fast-paced retail environment, focusing on customer satisfaction and teamwork. Full-time role with progression and on-the-job training.

Qualifications

• 2 years' experience in a customer service facing role is desirable.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment and to multi task under pressure.
• Ability to organise work, delegate responsibilities and support team members.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Communication

Teamwork

Multitasking

Delegation

Customer service

Job description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

Job Ref

54726

Job Title

Supervisor

Job Type

Full time

Location

Ballina, Tipperary

Salary

On Application

Closing Date For Applications

22-10-2026

Job Description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The Ideal Candidate Will Have/be

• 2 years`experience in a customer service facing role is desirable
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.