Supermacs Supervisor- Food Service

M3 Mulhuddart Services; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportunt

Bike to Work Scheme

Job summary

M3 Mulhuddart Services is seeking a Fast Food Supervisor for the Supermac’s Papa John’s department in Dublin 15. You will lead a busy team in a high-velocity environment, delivering excellent customer service and maintaining food safety standards.

The role requires strong leadership, ability to roster, and a proactive approach to improving sales and service. A commitment to quality, teamwork and customer satisfaction is essential.

Qualifications

• Experience leading a team in a fast-paced food retail environment.
• Strong customer service focus with a passion for delivering quality experience.
• Knowledge of HACCP and food safety best practices.
• Ability to roster shifts and manage operations to meet KPIs.

Responsibilities

• Lead the team while ensuring the department maintains the highest levels of Quality, Service and Cleanliness.
• Roster shifts and take responsibility for the operational running of the department.
• Achieve KPI targets and ensure HACCP documentation is up to date.

Skills

Leadership

Customer focus

Team management

Food safety

HACCP knowledge

Sales orientation

Communication

Job description

Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Retail | Food
Salary: Negotiable salary

We are seeking an energetic and innovative Fast Food Supervisor to work in our Supermac's Papa John's dept at M3 Mulhuddart, Dublin 15, Co. Dublin.

M3 Mulhuddart prides itself on creating an excellent customer experience with its positive team and working environment. This award winning busy convenience store is fast paced with a high volume of passing trade.

Employee Benefits:

• Peer Awards Scheme
• Employee Referral Scheme
• Free On-site staff parking
• Excellent Career Progression Opportunities
• Bike to Work Scheme

The successful candidate will possess:

• Customer Focus – you are aware that the customer comes first. You have a passion for delivering excellent levels of

  service to please our visitors! If a customer has a concern, you know how to deal with and resolve it.

• Personal Drive – you don’t need to be told what to do. You know what is required to succeed and you go about

  doing it. You go about your work confidently and with great attention to detail!

• Integrity – honesty is the best policy when it comes to team work, and you respect everyone who you come into

  contact with.

• Teamwork – you get on great working in a team. You know when you are required to lead and follow.

• Food knowledge – this is desirable, but not essential.

Key Responsibilities as a Supervisor:

• Lead the team while ensuring the department maintains the highest levels of Quality, Service and Cleanliness.
• Continuously bringing forth new ideas to increase sales and standards of the departments.
• Create a positive working environment within the team.
• Roster shifts and take overall responsibility for the operational running of the department.
• Achieve all KPI's and targets set by the Management. Ensure all HACCP documentation is up to date. Excel through annual health and safety audits.
• To ensure that all complaints are dealt with immediately, promptly and efficiently.

Are you the ideal candidate?

• Are you a strong leader with excellent skills in Food Retail and Sales.
• Do you have a track record of leading, motivating and developing a team.
• Do you have at least 1 years-experience in a Supervisor/Team Leader position.
• Do you have excellent knowledge regarding HACCP and food safety.