Subscription Platform Engineer

MAM Software Inc.; Ireland; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Klipboard is seeking a hands-on systems and data specialist to maintain and optimize our contracting and subscription management workflows. You will oversee data quality across contracts, pricing and billing while coordinating integrations between Clientshape, Chargebee, HubSpot and finance systems.

You will support the finance month-end, handle lifecycle events, and contribute to process improvements in a hybrid work environment across offices worldwide.

Qualifications

• Two years' experience with commercial/subscription management processes.
• Hands-on with subscription management and billing tools such as Chargebee or HubSpot.
• Understanding of data structures and data flows.
• Knowledge of SaaS subscription models and billing cycles.
• Experience with system integrations across CRM and finance.
• Detail-oriented with a data-quality mindset.
• Clear documentation and independent day-to-day work.

Responsibilities

• Maintain configuration and reference data in contracting and subscription tools.
• Ensure data accuracy across contracts, subscriptions, pricing, billing.
• Manage integrations between Clientshape, Chargebee, HubSpot and finance systems.
• Administer lifecycle activities: new contracts, upgrades, renewals, cancellations.
• Manage product catalogs, pricing, billing rules and subscription plans.
• Troubleshoot data, billing and system issues with root-cause analysis.
• Perform routine data validation and housekeeping.
• Support Finance with billing cycles, month-end, reconciliations.
• Manage user accounts, access controls, roles and permissions.
• Provide first- and second-line support for quoting, contracting, billing.
• Develop user guides, onboarding, SOPs.
• Monitor system performance and data integrity.
• Implement changes through testing and change management.
• Support audits and compliance documentation.
• Ensure data protection and information security compliance.
• Collaborate with Finance, Commercial, Customer Experience and external vendors.
• Identify opportunities to improve performance and data quality.
• Support additional initiatives as required.

Skills

Subscription management

Billing tools

Data integrity

Documentation

Independent worker

Attention to detail

Root-cause analysis

Tools

Chargebee

HubSpot

Job description

Klipboard is seeking a hands-on systems and data specialist to maintain and optimize our contracting and subscription management workflows. You will oversee data quality across contracts, pricing and billing while coordinating integrations between Clientshape, Chargebee, HubSpot and finance systems.

You will support the finance month-end, handle lifecycle events, and contribute to process improvements in a hybrid work environment across offices worldwide.