Strategic Client Engagement Lead – Digital Manufacturing AI

HR Duo, Ltd.; Limerick; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Digital Manufacturing Ireland (DMI) is seeking a senior professional to lead client engagement, building long-term strategic value across pharma and life sciences manufacturing. The role focuses on transforming client journeys, aligning AI and digital priorities, and scaling services with lean operational excellence.

The ideal candidate has 5+ years in strategic account development, strong quality experience in pharma, and a track record in commercial excellence and change management.

Qualifications

• Minimum 5 years in client management or strategic account development.
• Proven quality experience in pharmaceutical industry.
• Lean/Six Sigma certification (Green Belt min).
• Experience in pharma/medtech manufacturing operations.
• Understanding of digital transformation and AI in manufacturing.
• Strong networking and long-term engagement focus.

Responsibilities

• Manage and nurture long-term client relationships.
• Collaborate with internal teams to deliver scalable services.
• Support strategic client roadmaps aligned to AI and digital priorities.
• Co-develop pilot projects and innovation programmes.
• Provide strategic insights to leadership on client engagement.

Skills

Client management

Relationship building

Lean Six Sigma

Digital transformation

Commercial excellence

Education

Science/Engineering/Life Sciences degree

Job description

Digital Manufacturing Ireland (DMI) is seeking a senior professional to lead client engagement, building long-term strategic value across pharma and life sciences manufacturing. The role focuses on transforming client journeys, aligning AI and digital priorities, and scaling services with lean operational excellence.

The ideal candidate has 5+ years in strategic account development, strong quality experience in pharma, and a track record in commercial excellence and change management.