Store to Home Picker - ROI

B&Q; Dublin; On-site; EUR 21,000 - 31,000; Full time

Benefits offered by this job

Award-winning pension scheme

6.8 weeks holiday (including bank hols

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Liffey Valley is hiring a Store to Home Picker. You’ll engage customers on the shop floor and by phone, sharing product knowledge and helping with home improvement needs.

Your work supports click and collect, home delivery, and on-site assistance to create a smooth shopping experience. We value a confident communicator who can adapt to a busy rota that includes weekends and evenings, with a focus on safety, efficiency, and customer satisfaction.

Qualifications

• Confident and friendly communicator with customers face to face and over the phone.
• Organised and analytical thinker who can prioritise tasks.
• Willing to work on rota including weekends, evenings and bank holidays.

Responsibilities

• Assist customers on the shop floor and via phone with product knowledge.
• Support ideas, advise and facilitate on click and collect service.
• Handle heavy lifting and assist with home delivering services as needed.
• Work on rota including weekends, evenings and bank holidays.

Skills

Customer service

Communication

Organised thinking

Teamwork

Job description

Shifts available Monday - Sunday, 7.00am - 10.00pm

ROI Notional hourly rate € 15.45 per hour (Sunday Premium - €22.64 per hour)

B&Q Liffey Valley

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.

Overview

Store to Home Picker

Full Time - 36.75hours per week

3 Month Fixed Term Contract

What's the job?

You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

What We Need

You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.