Customer Advisor

B&Q Ireland; Galway; On-site; EUR 18,000 - 25,000; Part time

Benefits offered by this job

Pension scheme

ShareSave

6.6 weeks holiday

Employee discounts

Job summary

B&Q Ireland Galway is seeking a Customer Advisor to join our store team. This part-time role is 25 hours per week with a permanent contract, offering supportive training and a friendly, customer-focused environment.

You'll help customers with home improvement projects, manage stock, set up displays, and assist with paint-mixing and timber-cutting as needed. Weekends, evenings, and bank holidays on rotation.

Qualifications

• Friendly and outgoing, enjoys helping others
• Willing to learn and adapt to new technology
• Team player with flexibility to work weekends, evenings and bank holidays

Responsibilities

• Assist customers with home improvement projects
• Manage stock and set up displays to keep store looking great
• Duties may include paint-mixing and timber-cutting as part of customer service

Job description

Overview

Part Time - 25 hours per week

Permanent Contract

Shifts available Monday - Sunday, 6.00am - 9.00pm

Hourly rate 15 .45 per hour

B&Q *Galway*

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.