Customer Advisor - Checkouts - ROI

B&Q Ireland; Swords; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

competitive salary

award-winning pension scheme

6.8 weeks holiday

payroll giving

Employee Assistance Programme

shopping discounts

colleague wellbeing benefits

lots more

Job summary

B&Q Ireland in Swords is hiring a Checkouts Customer Advisor for a part-time 20 hours per week, on a 3-month fixed term contract. You will work across shifts 7.00am–8.00pm, Monday to Sunday, with Sunday premium as applicable.

Notional hourly rate is €15.45 with premium €18.75 on Sundays. You’ll be an expert advisor, helping customers with home improvement projects, processing sales, and supporting click & collect, displays and store appearance.

Qualifications

• Experience in customer service roles.
• Ability to handle cash transactions accurately.
• Willingness to work on a rota including weekends and evenings.

Responsibilities

• Provide excellent customer service on checkouts and throughout the store.
• Assist with click & collect, displays and store presentation.
• Maintain a friendly, helpful attitude and support team members.

Skills

Customer service

Retail sales

Cash handling

Team player

Flexibility

Tools

POS system

Job description

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Swords

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Checkouts

Part Time - 20 hours per week

3 Month fixed term contract

Shifts available Monday - Sunday, 7.00am - 8.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Swords

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

As well as a competitive salary, our benefits package includes:

• competitive salary
• award-winning pension scheme
• 6.8 weeks holiday (Including bank holidays)
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.