Store Team Leader: Spark Service & Growth

Card Factory; Dungarvan; On-site; EUR 25,000 - 35,000; Full time

Job summary

Card Factory in Waterford/Dungarvan is seeking a friendly and upbeat Team Leader to energize the store and deliver great customer experiences every day. You’ll support the Store Manager, motivate the team, and lead by example, helping others grow while driving commercial results.

You’ll stay flexible, set a positive tone, listen to the team, and ensure inclusive, collaborative leadership. This role offers hands-on leadership in a busy retail environment.

Qualifications

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• Curious by nature, always learning, and eager to see the bigger picture.
• Inclusive leadership; value everyone’s voice and belonging.
• Flexible, decisive, and able to set the tone by getting things done.
• Fair, open to feedback, and thoughtful in decisions.
• Genuine care for people and ability to support growth and a positive team vibe.

Responsibilities

• Lead day-to-day store operations and deliver great customer experiences.
• Support the Store Manager and motivate the team.
• Drive store initiatives and commercial success.
• Lead by example and help others grow while developing your own skills.
• Maintain clear communication and an inclusive, positive team vibe.
• Monitor performance metrics to keep operations thriving.

Skills

Leadership

People management

Customer service

Communication

Flexibility

Job description

Card Factory in Waterford/Dungarvan is seeking a friendly and upbeat Team Leader to energize the store and deliver great customer experiences every day. You’ll support the Store Manager, motivate the team, and lead by example, helping others grow while driving commercial results.

You’ll stay flexible, set a positive tone, listen to the team, and ensure inclusive, collaborative leadership. This role offers hands-on leadership in a busy retail environment.