Store Team Leader — Inspire, Lead & Delight Customers

Card Factory; Portlaoise; On-site; EUR 30,000 - 42,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in Portlaoise. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

You’ll lead day-to-day store operations, drive commercial results, and help the team grow while maintaining a positive, inclusive atmosphere. A flexible, proactive approach is valued to keep things running smoothly.

Qualifications

• Strong leadership and people management skills.
• Able to motivate a high-performing team.
• Excellent customer service and communication.
• Comfortable with fast-paced retail environments.

Responsibilities

• Lead by example to deliver great service and store standards.
• Support the Store Manager and step in during their absence.
• Coach and develop teammates to grow their skills and confidence.
• Drive commercial success and maintain a positive, inclusive culture.

Skills

Leadership

Team motivation

Customer service

Communication

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in Portlaoise. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

You’ll lead day-to-day store operations, drive commercial results, and help the team grow while maintaining a positive, inclusive atmosphere. A flexible, proactive approach is valued to keep things running smoothly.