Store Team Leader: Drive Growth & Positive Vibe

Card Factory plc; Dungarvan; On-site; EUR 28,000 - 36,000; Full time

Job summary

Card Factory plc in Ireland is seeking a friendly and upbeat Team Leader to drive great customer experiences and oversee daily store operations.

You'll lead by example, motivate the team, and partner with the Store Manager to deliver commercial results while developing staff across the shopfloor. This role will require stepping up when the Store Manager is away, maintaining a positive vibe and inclusive culture, and helping customers find exactly what they need.

Qualifications

• Proven leadership with a positive, proactive approach.
• Strong customer-service ethos and energy.
• Ability to coach and develop team members.
• Familiarity with retail operations and KPIs.

Responsibilities

• Lead day-to-day store operations and customer experiences.
• Model excellent service and drive the Card Factory Way.
• Motivate and support the team to grow skills.
• Monitor store performance and contribute to commercial success.

Skills

Leadership

Customer service

Team motivation

Communication

Flexibility

Job description

Card Factory plc in Ireland is seeking a friendly and upbeat Team Leader to drive great customer experiences and oversee daily store operations.

You'll lead by example, motivate the team, and partner with the Store Manager to deliver commercial results while developing staff across the shopfloor. This role will require stepping up when the Store Manager is away, maintaining a positive vibe and inclusive culture, and helping customers find exactly what they need.