Store Team Leader: Inspire, Coach & Delight Customers

Card Factory; Dublin; On-site; EUR 28,000 - 34,000; Full time

Job summary

Card Factory in Ireland is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for, plus a smile.

You will lead by example, motivate the team, drive store initiatives, keep communication flowing, and help everyone grow, while you monitor performance to keep the store thriving.

This is a hands-on role that values energy, resilience, and a positive, inclusive vibe.

Qualifications

• Strong leadership skills; positive and energetic.
• Curious, eager to learn, and able to see the bigger picture.
• Listens to all voices and builds a sense of belonging.
• Flexible, proactive, and decisive.
• Cares about people; supports growth and teamwork.

Responsibilities

• Lead day-to-day store operations and customer experiences.
• Motivate the team and model excellent service.
• Drive store initiatives and maintain open communication.
• Monitor performance to ensure the team thrives.

Skills

Leadership

Customer service

Communication

Team motivation

Adaptability

People development

Job description

Card Factory in Ireland is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for, plus a smile.

You will lead by example, motivate the team, drive store initiatives, keep communication flowing, and help everyone grow, while you monitor performance to keep the store thriving.

This is a hands-on role that values energy, resilience, and a positive, inclusive vibe.