Store Manager

Kilkenny Design; Galway; On-site; EUR 40,000 - 52,000; Full time

Benefits offered by this job

Full training

Employee discount

Sick pay

Pension

Uniform provided

Service awards

Coaching opportunities

Job summary

Kilkenny Design in Galway City is seeking a Store Manager to lead daily operations, develop a service orientated culture and drive high performance in-store.

You will manage logistics, stock, cash handling, training and coaching of a team, delivering 5 Star customer experiences and achieving sales KPIs.

Join Kilkenny Design and contribute to a thriving retail environment, with opportunities for growth and continuous coaching to maintain exceptional standards.

Responsibilities

• Deliver 5 Star excellence in customer experience.
• Lead, motivate and empower your team.
• Drive sales and KPIs across departments.
• Raise operational standards and brand promotion.
• Train and develop staff in customer experience, product knowledge, and brand.

Skills

Leadership

People management

Sales driven

Customer service

Team motivation

Job description

Role

Store Manager, Kilkenny Design

Location

Galway City

Contract

Permanent, 40 hours per week, hours rostered Monday to Sunday.

Benefits

• Full training & induction


• employee discount


• sick pay


• pension


• uniform pieces


• length of service awards


• training & coaching opportunities available

About You

An exciting opportunity has arisen for a Store Manager to join the Kilkenny Design team in Galway City. The Manager will play a pivotal role in driving high performance and developing a service orientated culture within the store.

The ideal Manager will be driven, energetic, genuine, and passionate about Kilkenny, with the ability to lead a team and support the future direction of the store. You will play a key role in adapting and applying clear practises and procedures across the store from, logistics, administration, stock management, customer service and cash management.

Key Responsibilities

• Delivering 5 Star excellence in the Customer Experience.


• To lead, motivate and empower your team.


• To drive sales and KPI'S in the departments


• To drive operational standards throughout the departments, by developing opportunities and brand promotion.


• Staff training and development in all aspects of the Customer experience, including brand and product knowledge. The ideal manager can show that they demonstrate a successful record in delivering commercial results, leading, and motivating a team. You will be approachable, professional and a team player and will have the desire, drive, energy and passion to succeed in this role.

You will also be able to show that you have:

• A passionate, driven, and flexible Manager that thrives working in a fast-paced retail environment.


• Excellent leadership and people management skills with the ability to drive sales through your team.


• Excellent Business Know how and commercial Awareness.

About Us

Our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.

Kilkenny Design is proud to promote Ireland's unique heritage, culture, and creative talents by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.

Please note due to the large number of applicants for this role we will only be able to contact the successful candidates. Thank you.

Kilkenny is a progressive employer with a values-based culture and a strong emphasis on people development