Deputy Store Manager

Kilkenny Design; Newbridge; On-site; EUR 30,000 - 42,000; Full time

Job summary

Kilkenny Design in Newbridge seeks a Deputy Store Manager to lead a team, drive sales, and uphold a service-oriented culture. Responsibilities include optimizing customer experience, staff coaching, and ensuring smooth daily operations in a busy retail store.

The role is maternity cover for 1 year, 40 hours per week, rostered Monday to Sunday, located at Kilkenny Design, Whitewater, Newbridge. The successful candidate will be energetic, genuine, and passionate about Kilkenny, capable of applying

Qualifications

• Experience leading a retail team and delivering customer service excellence.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver 5 Star customer experience in the store.
• Lead, motivate and empower your team.
• Drive sales and KPI's in the departments.
• Develop operational standards across departments, including promotions.
• Staff training and development in all aspects of customer experience and cash handling.

Skills

Team leadership

Customer service

Communication

KPI focus

Staff training

Tools

POS system

Job description

Role: Deputy Store Manager

Location: Kilkenny Design, Whitewater, Newbridge

Contract: Maternity Cover - 1 year. 40 hours per week, hours rostered Monday to Sunday.

About You

An exciting opportunity has arisen for a Deputy Store Manager to join the Kilkenny Design team in Newbridge. The Deputy Manager will play a pivotal role in driving high performance and developing a service orientated culture within the store.

The ideal person will be driven, energetic, genuine, and passionate about Kilkenny, with the ability to lead a team and support the future direction of the store. You will play a key role in adapting and applying clear practises and procedures across the store from, logistics, administration, stock management, customer service and cash management.

Key Responsibilities

• Delivering 5 Star excellence in the Customer Experience.
• To lead, motivate and empower your team.
• To drive sales and KPI'S in the departments
• To drive operational standards throughout the departments, by developing opportunities and brand promotion.
• Staff training and development in all aspects of the Customer experience, including brand and product knowledge. The ideal manager can show that they demonstrate a successful record in delivering commercial results, leading, and motivating a team. You will be approachable, professional and a team player and will have the desire, drive, energy and passion to succeed in this role.

You will also

• Flexible and adaptable to working practices and store demands.
• Genuine person who is sincere, honest, truthful, and open.
• Energetic person who is bubbly, enthusiastic, passionate, and vibrant.
• Ability to converse and engage with customers in a natural, warm, and polite manger.
• Acknowledging, respecting, and building rapport with other team members.
• Possess strong communication and interpersonal skills.

About Us

Our values and behaviours inform what we do and shape our decision making. We hire great people to ensure that the best possible experience is created for our customers and colleagues each day.

Kilkenny Design is proud to promote Ireland's unique heritage, culture, and creative talents by offering a carefully curated collection of designers across fashion, homeware, jewellery, kids, beauty, and wellness. Giving our customers the chance to find the perfect gift or something special for themselves and their families along with exceptional customer service is what we do best.

Please note due to the large number of applicants for this role we will only be able to contact the successful candidates. Thank you.

Kilkenny is a progressive employer with a values-based culture and a strong emphasis on people development.