Retail Customer Experience Specialist

JDSports; Waterford; On-site; EUR 21,000 - 26,000; Full time

Job summary

JD Sports Ireland is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers, share product information, keep displays sharp, replenish stock, and support daily store operations in a fast-paced retail environment.

You’ll work with a friendly team, follow company standards and health & safety guidelines, and develop new skills to grow your career within a high‑energy, brand‑leading retailer.

Qualifications

• Ability to adapt communication style to different customers.
• Strong customer service-focused mindset and positive attitude.
• Good organisational skills and ability to manage tasks on the shop floor.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend products, and promote complementary items to support team sales objectives.
• Maintain high standards of customer service and presentation across the shop floor.

Skills

Customer engagement

Adaptability

Organisation

Teamwork

Learning mindset

Job description

JD Sports Ireland is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers, share product information, keep displays sharp, replenish stock, and support daily store operations in a fast-paced retail environment.

You’ll work with a friendly team, follow company standards and health & safety guidelines, and develop new skills to grow your career within a high‑energy, brand‑leading retailer.