Store Department Leader & Customer Experience Coach

Tesco Ireland; Youghal; Sur place; EUR 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus scheme

Life Assurance

Pension Plan

Employee Assistance Programme

Clubcard discounts

Bike to work

Résumé du poste

Tesco Ireland is seeking a Line Manager for Youghal to lead a department and team to deliver the best shopping experience for customers. You will coach staff, drive KPI performance, and ensure training plans are executed with up-to-date PDPs.

A strong focus on customer service, product availability, and compliance with health and safety is essential. You will play a central role in shaping store performance, environment, and colleague development, with a competitive package and benefits aligned

Qualifications

• Must have previous management experience.
• For the Line Manager role you have a demonstrated track record of being passionate about delivering the right way for customers and colleagues.
• Previous Retail Experience preferred.

Responsabilités

• Lead and coach your team to deliver the best shopping trip for customers with great service, standards and availability.
• Deliver all key performance indicators for your departments.
• Lead a team, making decisions daily that support them in their roles.
• Deliver the training plan and ensure colleagues are trained and have a current PDP.
• Ensure processes and routines for your departments are completed accurately and on time.
• Plan seasonal, trade driving and promotional activities to maximize sales and presentation.
• Support safe and legal routines and address issues.
• Provide coaching and feedback across the store to improve skills.
• Create an environment that encourages innovation and personal growth.

Connaissances

Management experience

Customer service

Retail experience

Leadership

Description du poste

Tesco Ireland is seeking a Line Manager for Youghal to lead a department and team to deliver the best shopping experience for customers. You will coach staff, drive KPI performance, and ensure training plans are executed with up-to-date PDPs.

A strong focus on customer service, product availability, and compliance with health and safety is essential. You will play a central role in shaping store performance, environment, and colleague development, with a competitive package and benefits aligned