Starlink Network Operations Specialist

SpaceXSI; Dublin; On-site; EUR 49,000 - 98,000; Full time

Benefits offered by this job

Equity

Comprehensive medical

Vision

Dental coverage

401(k) retirement plan

Short & long-term disability insurance

Life insurance

Discounts and perks

Job summary

SpaceXSI is recruiting a Network Operations Technician in Dublin, Ireland to operate the Starlink network and Starlink datacenter networks at scale. You will respond to real-time events, triage issues, and coordinate with engineers and partners to root-cause problems and prevent recurrence.

The role emphasizes maintaining uptime, improving operational processes, and supporting cross-disciplinary teams in a fast-evolving environment. A day-shift readiness and weekend availability are required.

Qualifications

• 1+ year of professional experience troubleshooting and operating computer systems in a network, IT, or security setting including NOC/SOC/Data Center Operations.
• Bachelor’s degree in IT, Computer Science, Cybersecurity or STEM discipline.

Responsibilities

• Detect and triage emerging anomalies on satellites, ground stations, terrestrial network interop, interconnections and presence points.
• Provide centralized awareness and management of routine and emergency maintenance.
• Execute rapid incident response for major network disruptions.
• Own investigation, troubleshooting and resolution for common network issues.
• Provide advanced troubleshooting for complex residential and enterprise escalations with internal teams.
• Measure and improve uptime and performance of the Starlink Network.
• Follow and improve processes for operating the Starlink Network.

Skills

Network operations

Incident response

Troubleshooting

Data analysis

Python/SQL/Bash basics

Customer interaction

Education

High school diploma or equivalent

Bachelor’s degree in IT/CS/Cybersecurity/STEM

Tools

Certifications (Network+, Security+, CCNA, JNCIA)

Job description

SpaceXSI is recruiting a Network Operations Technician in Dublin, Ireland to operate the Starlink network and Starlink datacenter networks at scale. You will respond to real-time events, triage issues, and coordinate with engineers and partners to root-cause problems and prevent recurrence.

The role emphasizes maintaining uptime, improving operational processes, and supporting cross-disciplinary teams in a fast-evolving environment. A day-shift readiness and weekend availability are required.