SRE - Driving Reliability & Observability

RWS; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

RWS is hiring a Site Reliability Engineer (SRE) to operate within frontier technology teams, building at pace, establishing engineering standards, and shaping architecture to improve reliability and observability across the estate.

You will work across product engineering, infrastructure operations, platform engineering, enterprise tech, and data teams, driving reliability through expertise, clarity of thinking, and hands-on delivery.

Qualifications

• Hands-on SRE/operational engineering experience across distributed systems.
• Expertise in observability (metrics, logging, tracing) and platforms such as Prometheus, Grafana, ELK, Datadog, Splunk, Honeycomb, or equivalents.
• Experience with OpenTelemetry and modern telemetry pipelines.
• Knowledge of AWS and/or GCP, Kubernetes/EKS, Linux systems, and CI/CD tooling.
• Ability to analyse complex system behaviour, diagnose issues, and design scalable, pragmatic solutions.
• Strong technical communication skills, able to influence through clarity, evidence, and thoughtful design.

Responsibilities

• Act as a trusted technical partner to engineering teams, helping design and operate more resilient systems.
• Define and drive adoption of SLIs, SLOs, and error budgets; establish reliability baselines and standards.
• Provide SRE guidance in incident reviews, deep-dives, and long-term remediation with root-cause analysis.
• Shape the architecture of a new observability platform through hands-on design and input.
• Define instrumentation standards (metrics, logs, traces, events) using OpenTelemetry.
• Collaborate on tool consolidation, scalable telemetry pipelines, and improved signal quality.
• Build reusable frameworks and components to raise visibility and operational excellence.
• Identify reliability bottlenecks and design automation, re-architecture, pipelines and guardrails.
• Improve deployment stability and service quality across product lines.
• Foster cross-functional collaboration with Product, Security, Data, and Enterprise Tech.

Skills

SRE/operational engineering

Observability expertise

Technical communication

Cross-functional collaboration

Tools

Prometheus

Grafana

ELK

Datadog

Splunk

Honeycomb

OpenTelemetry

Kubernetes

Linux

CI/CD tooling

AWS

GCP

EKS

Job description

RWS is hiring a Site Reliability Engineer (SRE) to operate within frontier technology teams, building at pace, establishing engineering standards, and shaping architecture to improve reliability and observability across the estate.

You will work across product engineering, infrastructure operations, platform engineering, enterprise tech, and data teams, driving reliability through expertise, clarity of thinking, and hands-on delivery.