SRE (Application Support + Dev-Ops + Automation)

Fulcrum Digital Inc; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Fulcrum Digital is seeking a Site Reliability Engineer to join the Business Operations team in Dublin. You will implement observability, automate workflows, and support high-availability infrastructure across cloud platforms.

You will collaborate with development and operations to resolve incidents, contribute to best practices, and participate in reviews to maintain system stability and reliability.

Qualifications

• Observability skills to collect, analyse, and visualise metrics, logs and traces.
• Proficiency writing and maintaining code/scripts to automate tasks.
• Experience configuring Linux/Unix systems and networks.
• Ability to design and manage cloud deployments for scalable apps.
• Design for high availability, fault tolerance, and DR readiness.
• Apply DevOps practices, CI/CD, containers and orchestration.
• Systematically identify, diagnose, and resolve technical issues.
• Forecast capacity needs and optimise resource usage.
• Apply ITSM principles to incident and change management.

Responsibilities

• Independently execute key elements of projects in Site Reliability Engineering.
• Evaluate operational requirements and develop technical solutions.
• Support automation and scripting to improve workflows and incident response.
• Troubleshoot and resolve routine and some complex system issues; escalate as needed.
• Contribute to documentation and knowledge sharing to enhance procedures.
• Collaborate with development teams to align reliability with business needs.
• Participate in reviews and QA activities to uphold stability standards.
• May contribute to solution development for new products/services and manage smaller initiatives.
• Act as experienced individual contributor with specialised SRE knowledge.

Skills

Observability

Programming & Scripting

Systems Administration

Cloud & Infra

Reliability & Scalability

DevOps Practices

Troubleshooting

Capacity Planning

IT Service Management

Proactive Monitoring (SRE)

Job description

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Requirements

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Requirements

As part of the Business Operations team, you will:

• Independently execute key elements of projects/processes within the Site Reliability Engineering area by applying in-depth knowledge of their discipline and area best practices to effectively resolve problems and roadblocks as they occur.
• Assist in evaluating operational requirements and developing technical solutions within existing frameworks.
• Support automation and scripting efforts to improve operational workflows and incident response processes.
• Troubleshoot and resolve routine and some complex system issues, escalating when necessary to maintain system health.
• Contribute to documentation, knowledge sharing, and best practices to enhance team operational procedures.
• Collaborate with development teams and stakeholders to ensure reliability solutions align with technical and business needs.
• Participate in reviews and quality assurance activities to uphold system stability standards.
• May contribute to solution development for new products/services and/or manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within the Site Reliability Engineering area.

Role qualifications:

• Observability - Ability to use scripting and tooling to implement observability solutions, enabling the collection, analysis, and visualization of metrics, logs, and traces to support incident detection, diagnosis, and continuous service improvement.
• Programming and Scripting - Ability to write and maintain code and scripts to automate tasks, build operational tools, and support monitoring, deployment, and incident response using languages such as Python, Go, Bash, or similar.
• Systems and Network Administration - Ability to configure, operate, and troubleshoot Linux/Unix systems and network components, applying knowledge of networking concepts, protocols, security, and system reliability.
• Cloud Computing and Infrastructure - Ability to design, deploy, and manage applications and infrastructure on cloud platforms (e.g., AWS, Azure, GCP), ensuring scalability, security, availability, and operational efficiency.
• Reliability and Scalability - Ability to design and operate systems for high availability, fault tolerance, and disaster recovery, while ensuring systems can scale to meet current and future demand.
• DevOps Practices - Ability to apply DevOps principles and practices, including CI/CD pipelines, containerization, and orchestration, to enable faster, more reliable software delivery and operations.
• Troubleshooting - Capability to systematically identify, diagnose, and resolve technical issues across systems, applications, and networks, using analytical methods and tools to restore functionality, minimize disruption, and ensure stable operations.
• Capacity Planning and Performance Optimization - Ability to monitor resource utilization, forecast future capacity needs, and optimize system performance to support growth, scalability, and efficient infrastructure usage.
• IT Service Management - Ability to apply IT service management principles to incident, problem, and change management, ensuring reliable service delivery, effective incident response, and continuous service improvement aligned to business needs.
• Proactive Monitoring and Improvement (SRE Applications) - The ability to use application reliability signals to anticipate issues, identify risks, and drive preventative improvements that enhance application performance and availability.