Sr System Reliability Engineer (Application Support + Automation)

Fulcrum Digital; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Fulcrum Digital in Dublin is seeking a Sr System Reliability Engineer (Application Support + Automation) to lead production environment management, incident response and automation initiatives.

You will design monitoring, automate CI/CD gating, and collaborate with global teams to improve resilience and service quality. Relevant experience with Mainframe, ShellScripting, ITIL/ITSM, SQL and monitoring tools is required.

Qualifications

• Mainframe experience
• Shell scripting skills
• ITIL/ITSM and incident troubleshooting
• SQL proficiency
• Experience with monitoring tools (Splunk/Dynatrace preferred)

Responsibilities

• Plan, manage, and oversee all aspects of a Production Environment
• Define strategies for Application Performance Monitoring and optimization
• Respond to incidents and reduce future incidents
• Support deployment of code into lower environments and automate processes
• Design, develop and standardize Monitoring and Alerting mechanisms
• Engage lifecycle of services from design to operation
• Analyze ITSM activities and feedback to development teams
• Support pre-live activities including capacity planning and launch reviews
• Lead in DevOps automation and CI/CD gating
• Maintain service availability and system health
• Scale systems through automation and reliability improvements
• Collaborate with global teams across geographies
• Share knowledge and mentor junior resources
• On-call duties and occasional off-hours work

Skills

Mainframe

ShellScripting

ITIL / ITSM

SQL

Monitoring tool

Tools

Splunk

Dynatrace

Job description

Sr System Reliability Engineer (Application Support + Automation)

Dublin 02, Ireland | Posted on 09/01/2026

Who are we Fulcrum Digital is an agile and next-generationdigital accelerating company providing digital transformation and technologyservices right from ideation to implementation. These services haveapplicability across a variety of industries, including banking & financialservices, insurance, retail, higher education, food, healthcare, andmanufacturing.

The Role

• Plan, manage,and oversee all aspects of a Production Environment
  
• Definestrategies for Application Performance Monitoring, Optimization in Prodenvironment
  
• Respond toIncidents and improvise platform based on feedback and measure thereduction of incidents over time.
  
• Supportdeployment of code into multiple lower environments. Supportingcurrent processes with an emphasis on automating everything as soon aspossible.
  
• Design, develop and standardize Monitoring andAlerting mechanism for the supported applications.
  
• Take aholistic approach to problem solving, by connecting the dots during aproduction event through the various technology stack that makes up theplatform, to optimize meantime to recover.
  
• Engage in andimprove the whole lifecycle of services—from inception and design, throughdeployment, operation and refinement.
  
• Analyze ITSMactivities of the platform and provide feedback loop to development teamson operational gaps or resiliency concerns.
  
• Supportservices before they go live through activities such as system designconsulting, capacity planning and launch reviews.
  
• Support theapplication CI/CD pipeline for promoting software into higher environmentsthrough validation and operational gating, and lead in DevOpsautomation and best practices.
  
• Maintainservices once they are live by measuring and monitoring availability,latency and overall system health.
  
• Scale systemssustainably through mechanisms like automation and evolving systems bypushing for changes that improve reliability and velocity.
  
• Work with aglobal team spread across tech hubs in multiple geographies and timezones.
  
• Ability toshare knowledge and explain processes and procedures to others.
  
• Shareknowledge and mentor junior resources
  
• Able toperform on-call duties on a rotational basis.
  
• Occasionaloff hours work required.
  

Requirements

Skills –

Must Have

• Mainframe
  
• ShellScripting
  
• ITIL / ITSM, ApplicationTroubleshooting
  
• SQL
  
• AnyMonitoring tool (Preferred Splunk/Dynatrace)