Sr. Business Operations Manager (Starlink Europe Growth)

SpaceX; Dublin; Vor Ort; EUR 110.000 - 170.000; Vollzeit

Zusammenfassung

SpaceX seeks a Sr. Business Operations Manager for Europe Growth. The role provides data-led support to the Europe Consumer Growth team, delivering agile deep dives and enhanced KPI visibility. You will coordinate with US teams and internal systems to drive growth strategies and operational resolutions.

The position requires strong analytics, experience in data queries, and the ability to forecast demand across services and hardware. Occasional travel and extended hours are expected.

Qualifikationen

• Bachelor’s degree in engineering, business, mathematics, or economics.
• 6+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship.
• 4+ years of professional experience in Excel or programming.

Aufgaben

• Query internal databases and systems, build recurring and ad-hoc reports, and perform analysis to investigate business issues and identify growth or operational opportunities.
• Leverage all available data sources to support ad-hoc performance deep dives and robust business casing for new propositions.
• Define the data-led processes, frameworks, and structures that enable improved KPI visibility and faster cadence of insights for Europe business.
• Forecast demand for service subscriptions and hardware production by market and type.
• Track purchase orders from placement to delivery, coordinating with Logistics, Customs, Tax, and Supply teams.
• Support retail operations and consumer growth tracking, rebates, incentives, and other programs; coordinate with Finance, Payments, and Distribution Ops.
• Interface with Product, Product Growth, Retail Ops, Finance, Payments, Supply, Logistics, Tax, Distribution Ops and US teams to close open issues.
• Build and maintain lightweight controls and reporting across affiliates, payments, rebates, service orders, and supply execution to improve visibility.

Kenntnisse

Analytical thinking

Data analysis

Cross-functional collaboration

Ausbildung

Bachelor’s degree in engineering, business, mathematics, or economics

Tools

SQL

Python

Excel

Jobbeschreibung

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

SR. BUSINESS OPERATIONS MANAGER (STARLINK EUROPE GROWTH)

The Sr. Business Operations Manager’s role serves as the operational counterpart for the Europe Consumer Growth team. The role provides the Europe Consumer Growth Team with access to internal systems, data, and US-based teams that are not readily accessible in-region. The position focuses on building a data-led framework for Europe that enhances performance analysis and forecasting accuracy. By delivering agile deep dives and increased visibility of relevant insight, the role will drive informed cross-functional alignment and targeted operational resolutions.

RESPONSIBILITIES:

• Query internal databases and systems, build recurring and ad-hoc reports, and perform analysis to investigate business issues and identify growth or operational opportunities
• Leverage all available data source to support ad-hoc performance deep dives and robust business casing for new propositions
• Define the data-led processes, frameworks, and structures that enable improved KPI visibility and a faster cadence of critical insights for the Europe business
• Leverage data & demand trends to inform accurate demand forecasting for service subscription sales, as well as hardware production volumes by market and hardware type
• Tracking purchase orders from placement through delivery, while also identifying and coordinating issues across Logistics, Customs, Tax, Supply, and other relevant teams, when required
• Support our retail operations & consumer growth team in tracking service orders, distributor rebates, incentives, and other commercial programs; identify discrepancies and coordinate corrections with Finance, Payments, Retail Operations, and Distribution Operations
• Act as the Europe operational & data led interface with Product, Product Growth, Retail Operations, Finance, Payments, Supply, Logistics, Tax, Distribution Operations, and other US-based teams, driving open issues through closure
• Build and maintain lightweight controls and reporting across affiliates, payments, rebates, service orders, supply execution, and other critical Europe processes, improving visibility and reducing resolution time

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering, business, mathematics, or economics
• 6+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship
• 4+ years of professional experience in Excel or programming

PREFERRED SKILLS AND EXPERIENCE:

• Strong analytical background and hands-on experience with SQL, data queries, large datasets, and operational analysis
• Experience working with payments, incentives, affiliate programs, retail operations, supply chain, or distributor economics
• Experience in Business Operations, Strategy & Operations, Analytics, Product Operations, or similar roles
• Experience leading demand or trading performance forecasting outputs within a fast-paced working environment
• Strong problem-solving skills and ability to investigate ambiguous issues from data through root cause and resolution
• Highly execution-oriented, with strong follow-through and ability to coordinate multiple stakeholders without formal authority
• Strong communication skills and ability to translate business questions into data analysis and concrete actions
• Comfortable operating across multiple functions and countries in a fast-moving environment
• Familiarity with consumer technology, connectivity, e-commerce, or retail businesses
• Fluent in both spoken and written English

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.